My page broke and when I informed them they closed the live chat and ignored me. My page still has big error message. This is the worst software ever. Dont use it. All the people saying its 5 star are referral people or bought reveiws.

Modifico el código de mi tienda y ahora las variantes salen bloqueadas, tuve que cambiar de tema porque un no lo puedo solucionar

Big problem. I have created a landing page, but the shopping cart creates an incorrect design (different from the original store). GemPages shopping cart design is terrible. Emerald in support did not help me and told me to solve the problem myself. Support claims that the cart is managed in the main Shopify theme, but I don't have that. There is an error on the app side and they are not solving it. I paid 59 dollars, spent a whole day doing the landings and now I'm going to lose time and money.

I can't make designs with my phone, so 1 Star because it's not working, first make the app available and then push it to store guys....

The app is extremely complicated to use and there are bugs everywhere. I contacted customer service (Jamie) and they did everything and did not resolve the problem, which seemed extremely simple to solve.

Don't ever use this.

Day 1 we found that nothing was saved after 3 hours of work on a lander. Day 2 we contacted the support, was told this is likely a connection issue: Session timed out. So we save every 15 minutes. At the end of day 2, nothing was saved again. We contact the support again, seems no clue. And there is no recoverable backup. Enough. Saving every 15 minutes also not working. And the CS was trying to say we have too many theme sessions, more than 20 while we are at 19. He doesn't even bother to check our account before making any suggestion, while he already got the collaborative access.

una vergogna non funziona nulla non si integra con nulla e non si adatta a mobile da rivedere tutta

I do not recommend using GemPages, as you will become completely dependent on it. GemPages offers an intuitive interface and is easy to use, making it accessible for users of all skill levels. Their customer service is friendly, although response times can be slow. However, I would only recommend starting with GemPages if you are prepared to use it indefinitely. If you downgrade from a paid subscription, you lose all editing and republishing capabilities. Additionally, it’s quite frustrating that the subscription is deactivated immediately upon cancellation, meaning you cannot use the service for the remaining period you have already PAID for. It’s important to note that maintaining a paid plan is essential for making even the smallest edits. Otherwise, you will need to start over entirely with a new provider.

Absolutely terrible experience. So many times we've run into GemPages limitations and errors—it's beyond frustrating. Publishing errors, progress not saving, and losing work are constant issues. I strongly recommend anyone considering starting with GemPages to avoid it at all costs if you value your time and sanity. Their live chat support is utterly useless—like paying $1 a day for a VA with zero knowledge. They simply listen to your problems and pass them on to a "higher team," which takes an average of 3 days to reply. My website can't afford to be broken for 3 days—it’s just not worth the money lost on GemPages.

Made me believe there is A/B testing but there isn't. I'm looking a way how to migrate to Shogun. If you are choosing GemPages as you provider, you should 100% think about the fact that they advertise features, but they don't work or are not actually included...

When i paid ANNUAL subscription i was tricked to believe there is A/B testing include. Well, there isn't if you are not using the OLD version of gempages...

NO A/B Testing Feature anymore! One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages. How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing! I'm looking how to migrate to Shogun before next billing date.

i uninstall this app i dont use why you still pickup money on my bank account

At first i liked it, then i uploaded my new theme from shopify itself, 1 month work in my new homepage, then gempages just changed everything in the homepage, everything is gone. they cannot find it back. Its really horrible. First make a copy of ur new theme before you put it live.

This app has caused us immense trouble, and we deeply regret choosing it. When we released the latest version of the theme, all the pages built with Gempage inexplicably rolled back to much earlier versions after going live, even though we had saved everything before the launch. It still automatically reverted to the incorrect version afterward, making it impossible to update or save any pages. Additionally, the customer service response and problem-solving speed are extremely slow, even when the issue has been clearly described. If you are running a long-term business, do not choose this app, it is completely unreliable.

It keeps on crashing never saves my work and has tons of extremely irritating bugs and glitches.

HORIBLE JUSTE

They reduced the number of theme sections available. Now if you want more than 20 sections you must pay 59$/month

The support is very slow. You can't hope an answer quickly. Very bad support