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Customer reviews: Gelato: Print on Demand

Develop by Gelato

The Gelato Print on Demand app seamlessly integrates with Shopify, enabling merchants to create and sell custom products globally. This review covers its features, pricing, and user experiences to help you decide if it’s the right solution for your eCommerce store.

Reviews (538)

Overall rating
4.8

What Merchants Think

The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.

Key Strengths

  • User-friendly interface and easy integration with Shopify and other platforms
  • Comprehensive design tools and customization options
  • Wide range of high-quality products and extensive print options
  • Global production network enabling faster and cost-effective shipping
  • Responsive customer support that addresses queries promptly
  • Eco-friendly focus with local production and sustainable materials

Common Concerns

  • Customer service can be inconsistent and less helpful at times
  • Issues with hidden price hikes and regional price discrepancies
  • Problems with order fulfillment times and reliability
  • Occasional technical glitches and bugs in the platform
  • Lack of proactive communication regarding stock and shipping issues
  • Pricing and variant configuration challenges due to defaults

Final Thoughts

Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.

House of Bitey

Apr 19, 2025  on Shopify

The multiple product edits are convenient.

Legend Layer

Apr 18, 2025  on Shopify

I'm impressed. So many options.

Project Slicko

Apr 17, 2025  on Shopify

LOve how easy it is to use, loads of different options to choose from, great design and simple layout.

OXYGEN

Apr 13, 2025  on Shopify

Una herramienta excelente, fácil de desarrollar, con técnicas actualizadas que permite la destrezas del ganar ganar. Quiero seguir desarrollando e incrementando mis ventas con ustedes.

Gregson Prints

Apr 10, 2025  on Shopify

Super easy to use, high quality products. I just ordered a test hoodie and it was great which is why I am now integrating it into my site. Thanks guys!

Vybz Riddim

Apr 05, 2025  on Shopify

I LOVE HOW EASY THIS PROCESS IS

ArtofMoments™

Apr 04, 2025  on Shopify

Very difficult to produce product listings fo business purposes

DrückDynamik

Apr 03, 2025  on Shopify

SMinvite, LLC

Apr 02, 2025  on Shopify

Nice app and easy friendly

Mark Lindsay Collection

Apr 02, 2025  on Shopify

good quality and efficient and affordable delivery

The Bayou Weho

Mar 31, 2025  on Shopify

Great!!

Modestly Authentic

Mar 30, 2025  on Shopify

So far I am liking this better than Printify or Printful!

My Store

Mar 29, 2025  on Shopify

easy, works like a charm

Ward Vivid Photo

Mar 27, 2025  on Shopify

Gelato takes my entire drop ship responsibility. If it is my fault I can work with customer. If it is gelato fault they will work with customer.

Pixel Perferction

Mar 24, 2025  on Shopify

Fantastic

Uncle Greg’s Market

Mar 24, 2025  on Shopify

very good instruction on using the app, easy to transfer pod products, and set pricing

QwiQKraft

Mar 15, 2025  on Shopify

Charcoal in the Wild

Mar 14, 2025  on Shopify

Easy to navigate and good products.

N3 Studios

Mar 12, 2025  on Shopify

Absolutely the best PoD interface I have ever used. The ability to create variants and THEN LINK THEM TO MULTIPLE PRODUCTS is absolutely amazing.

My Store

Mar 12, 2025  on Shopify

It's a fairly simple process and what I can't figure out y'all or the cat bought helps me figure out so I appreciate all of your staff for that and the walkthrough on how to set my prices and how to connect my stores to y'all I'm just so far had an overall good experience if that changes I'll let you know

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