Reviews: Gelato: Print on Demand

Customer reviews: Gelato: Print on Demand

Reviews (1,215)

Overall rating

4.8

5

545
4

24
3

3
2

4
1

19

What Merchants Think

The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.

Key Strengths

User-friendly interface and easy integration with Shopify and other platforms
Comprehensive design tools and customization options
Wide range of high-quality products and extensive print options
Global production network enabling faster and cost-effective shipping
Responsive customer support that addresses queries promptly
Eco-friendly focus with local production and sustainable materials

Common Concerns

Customer service can be inconsistent and less helpful at times
Issues with hidden price hikes and regional price discrepancies
Problems with order fulfillment times and reliability
Occasional technical glitches and bugs in the platform
Lack of proactive communication regarding stock and shipping issues
Pricing and variant configuration challenges due to defaults

Final Thoughts

Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.

RHI’s Creation Co

Apr 15, 2024 on Shopify

Fire-Cat Custom Creations

Apr 15, 2024 on Shopify

It's actually pretty easy to use and the customer support is really responsive.

My Store

Apr 15, 2024 on Shopify

Excellent

Libeluula Art

Apr 15, 2024 on Shopify

molto facile di usare e ha prodotti di molta qualità

Mixify

Apr 15, 2024 on Shopify

Amazing App

GennaStudio Store

Apr 15, 2024 on Shopify

SoulpurgedStudios

Apr 15, 2024 on Shopify

After comparing to other providers I decided to use Gelato, they have a good range or products and ship international. *Quality of the sample products I ordered were excellent *Delivery was on time *Chat / Support Helped me in great detail with an issue that I was encountering and resolved my issue

Burning Metal

Apr 14, 2024 on Shopify

Eternal Apparel

Apr 14, 2024 on Shopify

Very easy to use and well worth the money

DonWillisJrArt

Apr 13, 2024 on Shopify

Easy to add and edit multiple products from a single design.

Johnfilipmartin

Apr 13, 2024 on Shopify

gooood

BLFemininePover

Apr 12, 2024 on Shopify

Mir gefällt es wirklich, es ist einfach zu bedienen und sehr gut, es gibt viele Optionen und viele Räume

GGmap

Apr 12, 2024 on Shopify

The perfect app for wall art like poster

MysticMeadow Mercantile

Apr 12, 2024 on Shopify

easy to connect my personalized product to the store!

Oakhouse

Apr 12, 2024 on Shopify

Gelato is a joy to work with. We've been working with them for the last couple of years on different platforms, and I can vouch for their product quality, as well as for their customer support. Most recently, we've used the bulk implementation feature with the assistance of Aleksandra Piotrowska, and she was patient, helpful, and communicative along the way.

Farfalla

Apr 12, 2024 on Shopify

Pawprint

Apr 12, 2024 on Shopify

Siesta Society

Apr 11, 2024 on Shopify

Cinami Grafiks

Apr 11, 2024 on Shopify

Has to be the best integration for print on demand that I've experienced so far. The control you have is great and creating variations is so much easier than any other POD integration. The only thing I would say is the choice of products is a bit low compared to others and things like water bottles and travel mugs need all round, all over print, not just a design in a rectangle on one side.

Evanston Magazine Men's Apparel

Apr 10, 2024 on Shopify

it will help me grow my brand