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Customer reviews: Gelato: Print on Demand

Develop by Gelato

Reviews (1,214)

Overall rating
4.8

What Merchants Think

The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.

Key Strengths

  • User-friendly interface and easy integration with Shopify and other platforms
  • Comprehensive design tools and customization options
  • Wide range of high-quality products and extensive print options
  • Global production network enabling faster and cost-effective shipping
  • Responsive customer support that addresses queries promptly
  • Eco-friendly focus with local production and sustainable materials

Common Concerns

  • Customer service can be inconsistent and less helpful at times
  • Issues with hidden price hikes and regional price discrepancies
  • Problems with order fulfillment times and reliability
  • Occasional technical glitches and bugs in the platform
  • Lack of proactive communication regarding stock and shipping issues
  • Pricing and variant configuration challenges due to defaults

Final Thoughts

Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.

e-Zakupy-24.pl

Jul 19, 2024  on Shopify

Dopiero zaczynam, ale nie przypuszczałem, że to takie łatwe i przyjemne. Przyjazny start.

Creation Fast Print

Jul 19, 2024  on Shopify

Ottima

KCR Creative Studios

Jul 17, 2024  on Shopify

Fashion Addict

Jul 15, 2024  on Shopify

CreativelyNu

Jul 15, 2024  on Shopify

Easy to navigate

Puzzles by Dino

Jul 14, 2024  on Shopify

great quality outstanding customer support.

Inner Peace Clothing

Jul 14, 2024  on Shopify

So easy to use and a great selection of clothing to choose from.

Tee’s 4 U

Jul 13, 2024  on Shopify

Very happy with tools available and feasibility of service!!!

Merci Shop

Jul 13, 2024  on Shopify

Bohème

Jul 12, 2024  on Shopify

Good Quality

Eclipse

Jul 11, 2024  on Shopify

Create Love Not War

Jul 11, 2024  on Shopify

Allprint

Jul 11, 2024  on Shopify

Rápidas entregas, produto com qualidade e facilidade na plataforma....falta só eu começar a vender mais :)

Burdens to Billions

Jul 10, 2024  on Shopify

Probably is the best Print on Demand supplier. Production and shipping time were super fast, customer service was excellent and speedy, and their print and embroidery quality are top-tier. Don't hesitate to start your brand with Gelato and start your sample order. You will not regret working with them.

Jannik Dächert Photography

Jul 10, 2024  on Shopify

100 yard

Jul 09, 2024  on Shopify

IT is the best and a pleasant experience. The combination of a user-friendly website, a vast product range, competitive pricing, excellent customer service, and reliable delivery makes it a top choice for online shopping. I would highly recommend Shopify to anyone looking for a convenient and satisfying e-commerce experience.

The Good Virgo

Jul 08, 2024  on Shopify

The product set up is easy and integrates well into Shopify, especially the size table that gave me headaches with competitors (iykyk) shows up perfect and is theme and mobile responsive. The biggest plus I experienced is that the customer service through live chat was super quick and helpful even on my free account.

LUXURY SOUL ELEVATION

Jul 08, 2024  on Shopify

I couldn't be happier with the experience. The process was incredibly simple and user-friendly, making it easy for me to design and customize my product exactly the way I wanted.

Decolla

Jul 08, 2024  on Shopify

Droneback

Jul 07, 2024  on Shopify

Really clear interface to make and sell designs with. Great support aswell!

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