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Customer reviews: Gelato: Print on Demand

Develop by Gelato

Reviews (1,211)

Overall rating
4.8

What Merchants Think

The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.

Key Strengths

  • User-friendly interface and easy integration with Shopify and other platforms
  • Comprehensive design tools and customization options
  • Wide range of high-quality products and extensive print options
  • Global production network enabling faster and cost-effective shipping
  • Responsive customer support that addresses queries promptly
  • Eco-friendly focus with local production and sustainable materials

Common Concerns

  • Customer service can be inconsistent and less helpful at times
  • Issues with hidden price hikes and regional price discrepancies
  • Problems with order fulfillment times and reliability
  • Occasional technical glitches and bugs in the platform
  • Lack of proactive communication regarding stock and shipping issues
  • Pricing and variant configuration challenges due to defaults

Final Thoughts

Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.

My Store

Oct 10, 2024  on Shopify

user friendly, great selection of POD products,,love the profit calculator

Mightyinkstudio

Oct 09, 2024  on Shopify

My clients are very happy with the prints they recieve. Fast shipping worldwide. Great support and comunication.

The Wonky Wanderer

Oct 08, 2024  on Shopify

It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.

L.J Boutique

Oct 08, 2024  on Shopify

I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.

Papirglede

Oct 07, 2024  on Shopify

Veldig enkel å bruke og god kvalitet på produktene som ble levert.

Pink Rhino Designs

Oct 07, 2024  on Shopify

If you're looking for a print-on-demand platform with a global presence, Gelato is an excellent choice. Their extensive network of production facilities ensures fast production and shipping times. Their customer service is both responsive and helpful. But what truly sets Gelato apart is its exceptional print quality – it's simply top-notch.

styleyourown

Oct 07, 2024  on Shopify

Bustyn Loose

Oct 07, 2024  on Shopify

Love it

tee the ho

Oct 07, 2024  on Shopify

societa seria e competente, ottimo prodotto

Anata Australia

Oct 06, 2024  on Shopify

Great products, easy to integrate into our store. Plenty of choice on the free plan.

Qualite. Professional Nail Care.

Oct 06, 2024  on Shopify

Angie Cox Designs

Oct 06, 2024  on Shopify

Jafora

Oct 06, 2024  on Shopify

Very easy to add products to my store.

Jessica Barry

Oct 05, 2024  on Shopify

The best drop shipping/Print On Demand out there. Also easy to move my designs to shopify to sell straight away. If anything changes I'll update my review.

My Store

Oct 05, 2024  on Shopify

Great products. Added some items for my dance studio.

My Store

Oct 05, 2024  on Shopify

easy to use

Fortunate

Oct 05, 2024  on Shopify

Easy and safe!

Classic Soul

Oct 04, 2024  on Shopify

easy to use and set up

SaNaChi

Oct 03, 2024  on Shopify

Güzel uygulama size nasıl başlayacağınız hakkında yön de gösteriyor

Elmie Moci

Oct 03, 2024  on Shopify

Gelato is instrumental to our success. No proactive or realtime info that something is out of stock. Could be so easy.

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