Customers start returns in a portal under your store's name, using order and email verification. Review requests against your return rules and customer evidence. Optional AI review provides suggestions; you approve or decline. Upload a carrier-prepared return-label PDF, record receipt and resolve refunds with explicit confirmation. Track case activity and key customer email updates, subject to your settings and usage limits.
Return Label, Store Credit, Exchange, Return Policy, Refunds...
Providing your customers with a faster refund experience
Simplify refunds with a customizable, automated retraction...