Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Hudbutikk

May 09, 2025 on Shopify

Mina and Anne were very helpful.

KeyGeak

May 09, 2025 on Shopify

very good

Grassroots California

May 09, 2025 on Shopify

The app has been great in terms of sale/promotion functionality and flexibility and the dev team has been a HUGE help in setting everything up and customizing our on-page design.

Hermosa Floors

May 08, 2025 on Shopify

MINA is the best! She helped me customize the mix and match bundle. She really thought along with me and was very patient. I’m very satisfied with her — such a sweet person who’s extremely customer-friendly and genuinely wants the best for the customer.

Joanne’s Journals

May 08, 2025 on Shopify

Great customer services Anne help us get exactly what we wanted for owe bundle page

Wolff Jewelry

May 08, 2025 on Shopify

Hurtig og god feedback

fenou

May 07, 2025 on Shopify

Super Support mit Anne und tolle App :)

Estela

May 06, 2025 on Shopify

Very friendly. helpful :)

skinside

May 06, 2025 on Shopify

great customer service..specially Anne was really polite

thais camila cosmetics

May 06, 2025 on Shopify

The Bogos support with mina its has been increadibly fast and effective. Many thanks for the great work

New World Mart

May 06, 2025 on Shopify

Amazing customer service! Whenever we had problems setting the promotions, we could get a quick response from the team via live chat which saved us a lot of time. Although there are some limitations to our online store store (some promotions/bundles we want to set up are not available in this app) we still appreciate their support, especially Anne, Amy, and David).

Mist Jewel

May 05, 2025 on Shopify

Daniel’s support was outstanding! He responded quickly and thoroughly to all my questions, and went above and beyond to help us get the most out of BOGOS.io. Thanks to him, setting up our promotions was fast and stress-free. Highly recommend this app and Daniel’s amazing service!

La Crème Organics

May 05, 2025 on Shopify

This app works perfectly! Best customer service ever, Anne and the team solved our problem within minutes.

Vino&Friends

May 05, 2025 on Shopify

Very Good experience with BOGOS App and the customer support is very fast and kindly, especially Anne! Thanks

GPI Moto

May 05, 2025 on Shopify

Puhra

May 04, 2025 on Shopify

Anne was of great help!! Amazing support and very helpful.

AS OF TODAY

May 04, 2025 on Shopify

Mina took care of my request today and resolved it promptly. I really appreciate her swift support and assistance.

VEGDOG AT

May 02, 2025 on Shopify

This is a great app that works flawlessly! On top of its excellent functionality, the customer support is outstanding. Anne was incredibly helpful and went above and beyond to assist us. Highly recommended to everyone!

YMK Aesthetics Shop

May 02, 2025 on Shopify

Daniel spend hours helping me make this work on my site! the support is amazing for this app!

Brandon Blackwood New York

May 02, 2025 on Shopify

Highly recommend this app. The setup was quick (even with our custom theme), and the support team is great/available 24/7! Thanks, Amy and Harry!