Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Insider

Aug 11, 2025 on Shopify

Byoode

Aug 11, 2025 on Shopify

Me han solucionado el problema y además con mucha agilidad y simpatía.

GYROOR

Aug 11, 2025 on Shopify

Anne is very responsible and professional. She helped me solve a big problem. I am very happy!

Tyyni Earplugs

Aug 11, 2025 on Shopify

Allways quick answers :) Very good service. Service good and fast + dev team will fix problems really fast if something not working with the theme. :) BR Jerry

Swiss Arabian UAE

Aug 11, 2025 on Shopify

outstanding customer support!!

Babies Mart Australia

Aug 11, 2025 on Shopify

Amazing

Candle Kitchen

Aug 10, 2025 on Shopify

The best Bundle APP ...The customer support for this app is fantastic, Liam is so quick and goes above and beyond to help..Im looking forward to working with the team.

Baked by Melissa

Aug 09, 2025 on Shopify

BOGOs support team is extremely helpful!

LICA Wear

Aug 09, 2025 on Shopify

Love the BOGO app! Super easy to set up and use. Special thanks to Daniel and Amy for their outstanding support today; fast, friendly, and incredibly helpful. Highly recommend!

Noirblanc

Aug 08, 2025 on Shopify

Mina was great. The App set up works really nicely - excited to see how it performs.

Sit Pittie

Aug 08, 2025 on Shopify

Ketology Mx

Aug 07, 2025 on Shopify

VIVIA AMAZING

Zermat USA

Aug 07, 2025 on Shopify

Thanks! A lot of patience with us, to resolve settings as new user with the App

OXYENERGY

Aug 07, 2025 on Shopify

MINA helped me solve the problem. She replied to me very quickly and is trustworthy

Forapet

Aug 07, 2025 on Shopify

Fast and effective support. Thanks Mina!

BagBrokers

Aug 07, 2025 on Shopify

Very friendly, fast, and efficient customer service. I was setting up the app for testing, and Mina was incredibly helpful and immediately understood what I needed. The app is much easier to use than I expected, and the chat function works perfectly.

Paperless Life

Aug 07, 2025 on Shopify

Perfekte Hilfe bei der Installation! Danke

Tobouy

Aug 07, 2025 on Shopify

Great support experience! The app works well, and whenever I encountered an issue, the support team was quick and helpful. Special thanks to @Mina for her patience and fast response — she helped me solve everything smoothly. Highly recommend this app and their amazing support team!

Honbaymall

Aug 07, 2025 on Shopify

very good

LivingGratitudes

Aug 06, 2025 on Shopify

The app was really awesome because i have used some others that did not meet what i wanted exactly but this is fast, customizable and also have free plan which gives much better chance if you are just starting out in shopify Anne Did assisted me first and she was very fast with it. Also Brian did give a hand in another issue i encountered Both of them are very fast with their work and good at it! Appreciate the help Can't thank them enough