Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Knot and Spool

Nov 28, 2025 on Shopify

Fast and friendly! The service was so prompt, and everyone was incredibly kind. Absolutely impressed!

Sunchill

Nov 28, 2025 on Shopify

It's a fantastic way to add pop-up offers with many ways to customize. Very happy with the user-friendliness of the app settings and their live chat support is amazing, always quick to reply with actually helpful information. Unlike many other apps.

TSA Welding Supplies

Nov 28, 2025 on Shopify

This is a great app, so many options to encourage customers to buy more. I'm also very impressed with how easy it is to setup and use. The customer support is also exceptional, support chat was answered within a minute and they sorted our issue out straight away. Very happy!

Die Weinmanufaktur

Nov 28, 2025 on Shopify

Hat sehr schnell reagiert und konnte mir helfen.

XS-Stock.co.uk

Nov 28, 2025 on Shopify

Very good, fast and efficient response, fixed minor issue very quickly. Best support I have seen for a Shopify app.

Buta Buti

Nov 28, 2025 on Shopify

Jeep Threads

Nov 28, 2025 on Shopify

Excellent Team behind this App. One of my best experiences on integrating a Shopify app over the last 10 years of working with Shopify.

NeoPro AU

Nov 27, 2025 on Shopify

great help

fjör

Nov 27, 2025 on Shopify

Great and speedy support!

Korean Skincare Denmark

Nov 27, 2025 on Shopify

LAMEL UA

Nov 27, 2025 on Shopify

I want to thank Austin for the quick and effective assistance with our BOGO setup. He stepped in, analyzed the issue clearly, and helped guide us through the right solution. Everything is running smoothly now — we truly appreciate it. Great support — thank you, Austin!

8RB4

Nov 27, 2025 on Shopify

extremely good service

TrailerRacks.com

Nov 27, 2025 on Shopify

Novellous

Nov 27, 2025 on Shopify

super easy to use and support is great. Thanks for your help, David!

Earthglow

Nov 27, 2025 on Shopify

really helpful

jc

Nov 27, 2025 on Shopify

El soporte fue eficaz me atendio Daniel y todo perfecto

isense

Nov 27, 2025 on Shopify

This app is so easy to use! David was extremely helpful in getting me to the right offer logic and ensuring I didn't break our store in the process.

Raw V Hair

Nov 27, 2025 on Shopify

I have been receiving great customer support especially with black Friday and me trying to get everything done for my store. Robert help me test all of my offers to make sure everything is set and ready to go!

Sensumhome

Nov 27, 2025 on Shopify

great support - problem was solved very quickly

Milez

Nov 27, 2025 on Shopify

The support through chat (Anne) is extremely helpful. An actual person and no chatbot, taking all the time to help you with any issues. This makes this app stand out from other apps for me.