Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Hanula

Aug 22, 2024 on Shopify

Great app to improve your offer! Customer support was very responsive. ANNE helped me remove the BOGOS branding for free!

KLOWER PANDOR

Aug 22, 2024 on Shopify

Mina 的協助很耐心，且可以用中文去做溝通蠻推薦這個APP的

2GUYS NAIL

Aug 22, 2024 on Shopify

Customer service representatives Mina and Louis are outstanding extremely helpful, quick, and friendly. I absolutely love it! Highly recommend this app for anyone looking to automatically add gifts to their cart.

Coco & Dee

Aug 22, 2024 on Shopify

Just downloaded the app and its very easy to use and pretty user friendly. On top of that the customer support is top notch! They reached out to us themselves with great suggestions. Hoping to get some positive results from this app.

Tina Davies Professional

Aug 21, 2024 on Shopify

Works perfectly, the updated version has opened up a lot more options for offers and settings. Instant support is excellent. Thank you Mina

Kabrita México

Aug 21, 2024 on Shopify

Very flexible saves time with promos

Tina Davies UK - VAT # 229884558

Aug 21, 2024 on Shopify

Works perfectly, the updated version has opened up a lot more options for offers and settings. Instant support is excellent. Thank you Mina

Teabox

Aug 21, 2024 on Shopify

Excellent app, but more importantly the quick support by the team is off the charts

Timeless Finds

Aug 21, 2024 on Shopify

Anne Was great was able to help me with every problem I had

trainofthoughtcollective

Aug 20, 2024 on Shopify

Did an excellent job and answered everything I needed help with. Thank you!

Jafra Cosmetics International

Aug 20, 2024 on Shopify

I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.

Brosa Amsterdam

Aug 20, 2024 on Shopify

Mina helped me out in no time, she is kind, fast and helpful could not imagine a better support than this!

skeyndor

Aug 19, 2024 on Shopify

I've been using the BOGO app for the last two years, and I'm happy to say that it's been an awesome experience. Their support is wonderful. I appreciate the team and the work they are doing. Great job, guys!

Gigli

Aug 18, 2024 on Shopify

Drink Dry

Aug 18, 2024 on Shopify

MINa was fantastic today! She quickly resolved my issue and was super friendly throughout. Her help made everything easy and stress-free. Thanks, MINa!

SkinFleek

Aug 17, 2024 on Shopify

Just what i was looking for in terms of functionality! Mina is the best customer support that I have worked with in a long time. The team really knows how to treat customers rightly!

Corporate Gifts

Aug 16, 2024 on Shopify

very helpful

Projext ＆ Co. tw

Aug 16, 2024 on Shopify

Spark Gem Beauty

Aug 15, 2024 on Shopify

Mina is such a sweetie, she helped me with everything. 10/10 customer support

ScranDiggity Meal Prep

Aug 15, 2024 on Shopify

Amazing, thank you Mina for the great support and assistance !