Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,630
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

HOCL LABS Store

Oct 25, 2025 on Shopify

AUSTIN is just so GREAT!! he worked really hard on my problem and solved it in NO TIME!

Maneuver Men's Grooming

Oct 24, 2025 on Shopify

fast and quick to resolve issues

The Hoddogs stand

Oct 24, 2025 on Shopify

Evelyn was such a great help! She helped me quick and efficiently, was very polite, friendly, patient and professional.

Boxinton

Oct 24, 2025 on Shopify

Meinearbeitsschuhe

Oct 24, 2025 on Shopify

the customer service is the best!!! thankss!

Alchemy Pot

Oct 24, 2025 on Shopify

David was very helpful, amazing customer service!!

Noētic

Oct 23, 2025 on Shopify

The support team are great and Fast response thanks a lot

EBLOfficial

Oct 23, 2025 on Shopify

Anchor Gear Co.

Oct 23, 2025 on Shopify

Great service and quick to respond!! Thank you!!!

Sophie Ratner Jewelry

Oct 23, 2025 on Shopify

Esas Beauty

Oct 23, 2025 on Shopify

The help was exactly what was needed and very quick! Thank you Evelyn!

Muneeraskin

Oct 23, 2025 on Shopify

Super polite and friendly support from Austin. Thank you!

BY TERRY

Oct 23, 2025 on Shopify

This is a great app for bundles and offers. It's easy to use and has worked really well on the front end of the site. Their support team is excellent - they always help straight away. Austin was amazing, helped with an urgent issue (that turned out to be nothing to do with the app) and really put our mind at ease. It's very much appreciated!

Le Slip Français

Oct 23, 2025 on Shopify

Réjeanne

Oct 23, 2025 on Shopify

The application is easy to use and perfectly meets our needs. We were looking for an effective solution for a Buy x get y offer, and we found it. Customer service is responsive, professional, and truly concerned with user satisfaction.

The Crystal Company

Oct 23, 2025 on Shopify

Light Cellar

Oct 22, 2025 on Shopify

Amazing!

CHERICO

Oct 22, 2025 on Shopify

Thank you AUSTIN for your prompt return and your precious help.

Anybody HU

Oct 22, 2025 on Shopify

KomfortKissen.de

Oct 22, 2025 on Shopify

I strongly recommend this app! The support team is excellent — always ready to find the best solution for the customer. The system works smoothly and reliably, making it a great tool for our store.