Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Skin Pharmacy

Nov 10, 2024 on Shopify

Super flexible app with great functionality, and THANK YOU MINA! Brilliant, speedy support.

ad-lib

Nov 09, 2024 on Shopify

Good customer service with helpful staff!

Gyal Lifestyle

Nov 09, 2024 on Shopify

Excellent help from mina !

Holy cup

Nov 09, 2024 on Shopify

The app works as expected. The customer support quickly made some adjustments on the weekend!

DeoDoc

Nov 09, 2024 on Shopify

Great app with incredible customer service. Brian and Robert were especially helpful and went out of their way to assist. I encountered an issue on a Sunday and they had their tech team working to solve the issue for me in less than an hour.10/10 recommend!

Aetharon Designs

Nov 08, 2024 on Shopify

David was incredibly helpful in getting everything set up. I just messaged because I was working on the store on a Sunday morning and wasn't expecting a reply until the weekday, but someone came online and helped me out right away. This is amazing!

dear dylan

Nov 08, 2024 on Shopify

The team is super helpful, solved all of our queries very quickly. Great app with great support. Thanks again David & Brian.

Tubbo

Nov 08, 2024 on Shopify

Mina is great and helped me figure out quantities for our GWP on the weekend. Highly recommend!

L’AnimalCheri

Nov 08, 2024 on Shopify

The costumer service is AMAZING! Mina helped me alot!!!

Titties Golf Company

Nov 08, 2024 on Shopify

I just recently installed this amazing app. I've had to talk to their live support and it is amazing, response in seconds! Also, I've tried many other bundle apps but this is by far the easiest to set up...

The Herbs Place

Nov 07, 2024 on Shopify

Very complete app and the support by Mina was perfect and fast. Highly recommend this app

Sync My Drive

Nov 07, 2024 on Shopify

I had the pleasure of working with Anne, and she provided outstanding support with the Bogos Free Gift app! From the start, she was incredibly attentive, listening carefully to my concerns and guiding me through each step with patience and clear instructions. She didn’t just resolve my issues but went above and beyond to ensure I was comfortable and confident using the app. Her knowledge and dedication truly made a difference, and it’s rare to find such personable, expert support. Thanks to Anne, I’m thrilled with the app and excited to use it for my business. Highly recommend both Anne and the Bogos Free Gift app!

EdgeMate™

Nov 07, 2024 on Shopify

The Million Roses

Nov 07, 2024 on Shopify

Top notch support team! They were incredibly quick to respond and showed exceptional professionalism throughout the process. Huge thanks to ANNE, DAVID, and BRIAN for their support.

African Botanics Inc

Nov 07, 2024 on Shopify

Mina was amazing with Shopify support - knowledgeable, patient, and efficient. Great experience!

MaiaMina

Nov 07, 2024 on Shopify

Decrese.se

Nov 06, 2024 on Shopify

The support is amazing. the add is really good and clean. i recomend it to everybody. when i need the help i really get the help i need. super nice people with the live support. it feels like you are talking with your friend. best support. get the app soon as you can. the Person i got the help was "Robert". he is super super super nice. super lovely and helped me to the best. and the developer his name is "Brian". he did the job just like how i wanted. it was like he was reading my brain. im just saying. Woooow

TetraPump™

Nov 06, 2024 on Shopify

ANNE and BRIAN helped me out BIGTIME with fixing some last bugs with my store and I really appreciated how quick and smooth the process was!!

Basics

Nov 06, 2024 on Shopify

Great app, I'm getting a lot of extra purchases. Support is Great, Anna was very quick and helpful when I needed some settings changes.

CCC Retail Sandbox

Nov 06, 2024 on Shopify

This App is exactly what we were looking for as it supports subscription-specific offers & discounts. Anne was super helpful and provided much-needed support for customization!