Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,630
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

REDTIGER Official

Oct 29, 2025 on Shopify

Anne is kindly and helpful ,thanks

COWGUYSFARM

Oct 29, 2025 on Shopify

Leaving this review because Anne on live chat fixed an image issue instantly late at night. Great service. We will only use this app going forward because timing is important to us.

vanessa megan wholesale

Oct 29, 2025 on Shopify

I have used this app across multiple sites and it's a gamechanger. And the best part is their support. Always available when you need it and quick to answer any questions or rectify any problems.

Voglia Swimwear

Oct 28, 2025 on Shopify

Neal's Yard Remedies

Oct 28, 2025 on Shopify

amazing product and amazing support

Ohora Türkiye

Oct 28, 2025 on Shopify

The Zennredi Store

Oct 28, 2025 on Shopify

I'm so impressed with the service, Anne has been awesome at helping me set up the BOGOS App. Super responsive and so helpful. This has been such an awesome experience. 10/10 service!

Swiss Arabian Qatar

Oct 28, 2025 on Shopify

Anne is the best person who can help you to resolve your all issues.

Station Vibration

Oct 28, 2025 on Shopify

Whole Health Studio

Oct 27, 2025 on Shopify

Pachamama Tallow

Oct 27, 2025 on Shopify

I'm new to this app but so far theres been great support offered through this App, I was having some issues with correctly setting it up with my Cart Drawer. Amy promptly helped me resolve my app set up and they offered me development assistance to overcome the issue

SALON SOCIETY

Oct 27, 2025 on Shopify

Only just added this app to our store, but it's simple to use and looks great. We have a custom theme so I needed some assistance getting it set up, and Hanna was very helpful and got us going quickly!

Nursecaresuites - Online Healthcare Boutique

Oct 27, 2025 on Shopify

David was very knowledgeable on the issue I was having with my site and fixed my issue asap. Alot of these apps on here take forever to get a response for technical issues but this app responded right away with solution for me!

Maison Close - UK

Oct 27, 2025 on Shopify

Great app, and really good and reactive support. Mina is great

amanogawa（あまのがわ）

Oct 27, 2025 on Shopify

表示等の修正に関しても、迅速に対応してくれて助かりました。

LucykClover Taiwan

Oct 27, 2025 on Shopify

Thanks for anne's help!

yimyang.com

Oct 27, 2025 on Shopify

Mina has been pretty helpful, implementing my needs super fast

Bussin Style Co

Oct 27, 2025 on Shopify

Very helpful!

mythicmews

Oct 27, 2025 on Shopify

The BOGOS app is fantastic for running complex promotions like Buy 2 Get 2 Free. What really makes this app stand out is the support. A huge thank you to Anne, who was incredibly patient and professional. She guided me through a tricky 'cheapest items free' setup and made sure the logic worked perfectly on my store. Highly recommend!

Blush Drapes

Oct 25, 2025 on Shopify

Support team was very quick in solving my problem and guiding me how to use the app properly. Thanks Evelyn and Raw for quick resolution.