Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,143)

Overall rating

5

2,103
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Main Street Roasters®

Dec 19, 2025 on Shopify

The support for this app is amazing!

Salty DNA

Dec 19, 2025 on Shopify

Great customer support, and app!

BY TERRY EU

Dec 19, 2025 on Shopify

Excellent app and their customer service is always so fast and efficient! Thank you so much to Mina, solved our issue and saved my day!

Apnée Paris

Dec 19, 2025 on Shopify

MAISON PRIVÉ

Dec 19, 2025 on Shopify

VENUE

Dec 19, 2025 on Shopify

Jotoys Official Website

Dec 18, 2025 on Shopify

Anne的服务真的很好，非常满意

Erboristeria Binasco - BNaturLife

Dec 18, 2025 on Shopify

Mina

AcroGrip

Dec 18, 2025 on Shopify

I have only just signed up to the app today. However the live chat help with Naomi was excellent. She went over and above to help me understand what I need to do and give recommendations to enance my layout.

Michael Aram

Dec 18, 2025 on Shopify

We installed this app when your prior one stopped working due to issues with Apple/iOS browsers. It's easy to use, has powerful insights & analytics & the best part is their customer service. We had an issue (self inflicted)where the GWP stopped working after business hours & their support team (Amy) were absolutely fantastic.

Truestrap

Dec 18, 2025 on Shopify

very helpful

Daily Moves

Dec 17, 2025 on Shopify

A fantastic app with next level friendly, fast support. Thanks to MINA for all your help while I get my first offer launched.

ussa

Dec 17, 2025 on Shopify

Awesome, thank you Anne!

Lucid™

Dec 17, 2025 on Shopify

This app is perfect for the function I'm looking for and has made an impact on our conversions. Their support is top notch, Mina went above and beyond to help me out with a customization. Highly recommend these peeps!

Bird&Be

Dec 17, 2025 on Shopify

Passion4hairUK

Dec 17, 2025 on Shopify

great support, clean app, works for what we need it to do

RumbleBox

Dec 17, 2025 on Shopify

Great experience with Bogos! The software is smooth and reliable, and Austin from customer support was professional, friendly, and very helpful.

LIKAPAWS

Dec 17, 2025 on Shopify

Useful app, it meets all the different requirements in different scenarios. The customer service staff are also very helpful, recommended!

MariposaSkincare.com

Dec 16, 2025 on Shopify

Customer service is excellent! Naomi is great! Highly recommend!

SOAPMUM

Dec 16, 2025 on Shopify

Excellent app and outstanding support. Mina was very helpful, answered all my questions, and guided me through the setup smoothly. Really appreciate the great support!