Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Understatement

May 28, 2024 on Shopify

Great support and the only app I found so far that does what it should even if customers dont accept cookies. Thank you Anne for your amazing support setting it up. We are going to use this in our shop a lot.

novaonline.com.au

May 28, 2024 on Shopify

The is by far one of the easiest, and best laid-out APPs I've used, with excellent support from Anne.

Tiqo

Apr 30, 2024 on Shopify

Excellent support getting the offer live. Kudos to Mina from the support team!!

3LAB

Apr 30, 2024 on Shopify

Mina helped me out with all my questions and issues!

Bullwear

Apr 29, 2024 on Shopify

Simples, prático e excelente!

TechForgeDepot

Apr 29, 2024 on Shopify

Daniel did an amazing job, fixed everything in under seconds and made the whole experience smooth. An amazing product and even better customer service!

PrimeFish Seafood Co.

Apr 29, 2024 on Shopify

It was good talking to her, Minaa TT helped me.

Katy Perry Collections

Apr 29, 2024 on Shopify

Support is amazing. They are always on and respond quickly; resolutions are either done right then, or with their DEV team, which works quickly. And the product itself is great....it does what it is suppose to with little effort. Highly recommend :)

Boxador Sports

Apr 29, 2024 on Shopify

We have used this app for approximately 4 months now without issue. It works well for our application. We did have an 'issue' where an offer stopped appearing however, with the assistance of Mina from customer service, we were able to figure out that it was a user error due to the need to adjust the inventory.

La Thé Box

Apr 29, 2024 on Shopify

Very helpful customer service team, and especially Limo who was very attentive ! App works well & automatically adds free gift to cart. Very professional looking. Thank you!

Questsole

Apr 27, 2024 on Shopify

Best Support. Helped A Lot

Mortels Sheepskin Factory

Apr 25, 2024 on Shopify

Finally an app that works as it should. I've been using this app for many years now and this is the first time I've written a review. I'm not sure when the current version came into effect but the upgraded version is outstanding, so much easier to use, no bugs, and the online support is second to none. Well done! Strongly recommend.

LUMIQ

Apr 23, 2024 on Shopify

Customer service is very good especially, Anne and Limo helped me. Thank you

Niyok Natural Cosmetics

Apr 22, 2024 on Shopify

Easy-To-Use App and fast support by Mina.

Adamari López

Apr 22, 2024 on Shopify

Thank you so much Limo for helping us! The app works really great and the customer service is fast.

TGL Company

Apr 22, 2024 on Shopify

Good and timely support provided by ANNE and BRIAN. Appreciate their patience and understanding. The app is good and helps grows your AOV

Natalist

Apr 22, 2024 on Shopify

Erbario Toscano

Apr 22, 2024 on Shopify

The app is exceptional for overcoming the limitations of offers on Shopify. Integration and configuration are intuitive and simple. The support service is excellent, with always available operators and quick responses.

WeekendSavage

Apr 21, 2024 on Shopify

Best application for the BOGO deals! Super userfriendly when something goes wrong, the support team gets it resolved in minutes. Daniel was super helpful!

Shop4Cops

Apr 20, 2024 on Shopify

The app is easy to set up and Mina's support is fast and very good! - Very friendly and, above all, she makes suggestions for improvements herself, which is great!