Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,630
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Fybelle Beauty

Nov 04, 2025 on Shopify

Very good apps and more importantly reliable customer support. I have a custom request, and they make it happen for me just in minutes. Much appreciated

Mayafreya.de

Nov 04, 2025 on Shopify

App works wonders! We use it to run free gift with order campaigns and works flawlessly Customer service is super fast at responding and helpful every single time we contact them :)

GRWN

Nov 04, 2025 on Shopify

Love this app and the developers! Always quick to answer, and super helpful with adding custom features. Highly recommend.

JZ Microphones Latvia

Nov 04, 2025 on Shopify

Solid app, works great, easy to use. Super helpful and fast support from MINA and BRIAN.

VERVE Fitness

Nov 04, 2025 on Shopify

This is currently out go to GWP app, it does everything well. When we have had issues, Anne from support has been responsive and helpful. Definitely is featureful in regards to gift with purchase options.

TrendVila

Nov 04, 2025 on Shopify

David did a great job! Helped me with my concern and answered all my questions! Much Appreciated!

Team Supercrew

Nov 04, 2025 on Shopify

Excellent customer service. I contacted Anne and she was so helpful adding extra features for us on our product detail page. Thank you Anne!

Land Pirate

Nov 04, 2025 on Shopify

Awesome. Extremely helpful

Retinol Treatment

Nov 04, 2025 on Shopify

Great customer support! Mina is quick and responsive.

HyperLuxe Activewear

Nov 03, 2025 on Shopify

Very fast and reliable service from Anne today. :)

Dermwel

Nov 03, 2025 on Shopify

Mina was awesome at giving me quick, direct feedback and support! Even helped custom code a section of the app that I was wanting. Awesome!

Lawn Fawn

Nov 03, 2025 on Shopify

This app is amazing! Liam and the support team are extremely helpful and come up with perfect guidance each time. We have some specific promotions we run and there's been a solution for each one. Amazing interface and lots of customizations. Highly recommend!

Lume Cube, Inc.

Nov 03, 2025 on Shopify

Great customer support

Snugglyfloat

Nov 03, 2025 on Shopify

I like this App, Austin is at good help, always replying me in a short time

MONCLIM

Nov 03, 2025 on Shopify

Support David is the best

Fragra.de

Nov 03, 2025 on Shopify

I’ve had a great experience with bogos.io. The platform works smoothly and delivers exactly what it promises, but what really stands out is their support team. They reply fast, are very professional, and genuinely care about helping you find the best solution. It’s rare to see such a dedicated and responsive support service nowadays. Highly recommend!

Pintar Números®

Nov 03, 2025 on Shopify

El servicio de atencion al cliente es genial, MINA fue super resolutiva y amable. Un 10 por eso

DR.ALTHEA

Nov 02, 2025 on Shopify

Legeldle.hu

Nov 02, 2025 on Shopify

The app works really well and is easy to use, I’m very happy with it. The support team was also super helpful and quick to respond. They understood the issue right away and handled everything professionally. Thank you for the great assistance!

Cornerstone Home

Nov 02, 2025 on Shopify

extremely supportive customer support, quite easy to use with many, many different customization options. certainly the best bundling software I have used. Special thanks to Evelyn - always ready to help even with non-app related issues. excellent service all around.