Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
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1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

NUE Professional

Jul 21, 2024 on Shopify

Anne from Bogos is incredible. She responded immediately and took care of our issue right away. She came to our store, created all the solutions, and was incredibly fast. We were actually in trouble, with our customers complaining. It was an emergency, and she resolved everything in just 5 minutes. Thank you so much, Anne! You are truly incredible!!

EIG_Beauty

Jul 21, 2024 on Shopify

USN® Online Store | South Africa

Jul 21, 2024 on Shopify

We've been using the Bogos app for the past two months. Anne and the team at Bogos have been incredibly supportive. Every time we got stuck and needed help with configurations or setting up a scenario, they provided the required answers and guidance within minutes. Their response time via chat is exceptionally quick. I have never experienced such responsive support from any company. Thank you for all the assistance and support, Anne. It's an absolute pleasure dealing with you.

CARE Natural Beauty

Jul 16, 2024 on Shopify

Daniel's support today helped me a lot to customize the app features.

Moonbeam Healing Inc.

Jul 16, 2024 on Shopify

This app replaced two apps I was using and it works amazingly! I had a few issues getting it set up with me theme and cart drawer but the team was so helpful. Especially Limo, who helped me set up the free gifts in a way that excludes my wholesale customers. They even let me know a few settings that I should turn on that I wasn't aware of. Thank you!

Myriam•K Paris®

Jul 16, 2024 on Shopify

This app is fantastic for offering discounts and gifts! The support team is incredibly quick, and Mina, in particular, is amazing. Highly recommend!

My Store

Jul 16, 2024 on Shopify

mina is amazing, she helped me so much!!

EIDEAL

Jul 15, 2024 on Shopify

Great app with awesome features.The app has excellent customer support, with Anne and team providing quick and reliable assistance on the problems.

Tupperware Brands Malaysia DEV (287324-M)

Jul 15, 2024 on Shopify

It's a great tool that enhances our customers' shopping experience. The customer service is exceptional, especially Anne's support. Awesome work, keep it up!

CLESHY

Jul 15, 2024 on Shopify

THANK YOU MINAAAAA!!!!

Lila Beauty

Jul 15, 2024 on Shopify

Anne and Louis are excellent, they help enthusiastically and promptly.

Krystal Glow

Jul 15, 2024 on Shopify

This app is awesome! works perfectly and the support team is epic big shout out to MINA!!!!!

EliteHubs

Jul 14, 2024 on Shopify

Amazing support by Mina! We were on a short leash with the changes we needed and she got it done in 30 mins, not only that she answered all queries patiently and solved all our issues. If anyone is looking for any application with these use cases, please choose this app.

Dr. Hauschka

Jul 14, 2024 on Shopify

Amazing support from MINA. So helpful and quick - highly recommend!

Blooming KOCO

Jul 14, 2024 on Shopify

I've been using this app for almost 3 years, the customer service replies very fast and helps me to solve the problem quickly! HIGHLY RECOMMENDED!!!

SaraGreen

Jul 14, 2024 on Shopify

Excellent app, excellent support team - prompt and efficient. Totally recommend it.

Interline Wholesale Hardware

Jul 13, 2024 on Shopify

The app works great and is very easy to use. What I like most about this company is how fast they respond to issues. Mina helped solve my problem in under 5 minutes. Amazing customer service.

CALISI BEAUTY

Jul 13, 2024 on Shopify

Mina was great help and was able to fix my problems in seconds! Great support and amazing app!

KOKO WAX

Jul 12, 2024 on Shopify

Mina provided exceptional support; kind and highly professional. I highly recommend her services!

B.BOLD Natural

Jul 11, 2024 on Shopify

super fast and helpful