Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Parikart

Jul 31, 2024 on Shopify

I honestly don't know how they do it, but they have the best customer experience i've ever had by far. Times and times again. Always fast, always an answer. And a great product. Congrats!

Innersense Organic Beauty Inc

Jul 30, 2024 on Shopify

Alexis was a great amount of help when I needed some guidance and support. I've also used Bogos.io within multiple roles and it is always easy to use + support is top notch.

Heliocare Test

Jul 30, 2024 on Shopify

The app is very good, with exciting features continuously being released. The support team is amazing, Mina is always on hand to provide the best support.

Mondaine Europe

Jul 30, 2024 on Shopify

Very good app, and Mina from customer service extremely fast and competent and friendly.

Florade.de

Jul 30, 2024 on Shopify

Outstanding customer service. Mina helped me in seconds. Never had a customer service reacting that quick. The app works perfectly!

Kids21

Jul 30, 2024 on Shopify

Awesome! The CS was so fast in setting up the offer and she got it running right away!

Sparklar

Jul 29, 2024 on Shopify

Good, stable app that does what it says. Quick and efficient support when needed

The Meatlovers Deutschland

Jul 29, 2024 on Shopify

The app works excellent. But next to that: they have great customer service. Mina worked really hard to help us out. They always reply SO fast, doesn't matter what time it is. Amazing!!

Clarkes Golf

Jul 29, 2024 on Shopify

Installed the app and it was easy to understand & get setup. The few things that we need help with Mina, Mikie & David worked to sort for us in extraordinarily quick manner. Can't ask for more!

Kinfill Care

Jul 29, 2024 on Shopify

great customer service! really fast and helpful

Source Beauty

Jul 29, 2024 on Shopify

The App is fantastic and there support team are so helpful. They cover all the options you need:)) We definitely recommend you to use it

Glamour Belle

Jul 28, 2024 on Shopify

Best customer support ever!!! Alexis&David Helped me all day!

PIBU - טיפוח קוריאני בישראל

Jul 26, 2024 on Shopify

MINA Is a SUPERSTAR. I tried 4 apps before this one and none of them worked alongside my quantity break bundle app . BOGOS Works and works well . Mina understood all my complicated gifting tiers and within less then 10 minutes set up all my 6 free gift tiers each one with different conditions and all this on a website with a foreign language to her And not to forget this was all done on a saturday too!!! . 10/10 A+

SoulTree

Jul 25, 2024 on Shopify

I am using this app from last 3-4 years, this is very good app for giving automatic freebies to your customers. Also, instant support is excellent. Hight recommended this app who want to add gifts automatically to cart.

Devena

Jul 25, 2024 on Shopify

Mina was Perfect

Knipex-uae

Jul 25, 2024 on Shopify

What can I say about Mina in the BOGOS Team? An absolutely wonderful, helpful and charming human! She guided me through the many queries and processes so dutifully and with enthusiasm. I couldn't recommend BOGOS services enough, especially with people like Mina in the team!

ActionTitan13

Jul 24, 2024 on Shopify

This app is 10/10 and the support team member Mina is the best.

Walk In Pitas

Jul 23, 2024 on Shopify

very excellent customer service for me today from Mina

My Store

Jul 23, 2024 on Shopify

amazing, she helped me so much!!

Kessy

Jul 22, 2024 on Shopify

Perfect!!!