Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

JoyTech

Aug 12, 2024 on Shopify

Great App, Great support. Special Thanks to MINA she did great job in seconds.

Typsy Beauty

Aug 12, 2024 on Shopify

One of the most prompt and helpful support team for an shopify app that I have come across. They are very prompt in answering the queries and resolving issues as we face them. Also in terms of core freebie fuunctionality, have found them to be the best one.

TYPEBEA UK

Aug 11, 2024 on Shopify

David was so helpful and professional - highly recommend this app, very easy to use and the support is fantastic.

Marks William

Aug 11, 2024 on Shopify

Mina quickly solved the problem for me, customer service on point!

Mystic Shilajit

Aug 11, 2024 on Shopify

Novelty Nexus

Aug 11, 2024 on Shopify

I can't speak highly enough about the customer support on BOGOS. Anne was magnificent. I've tried various apps for a free gift intergration into my shop and CM support has been lacking. Not with Anne though she was super fast and knew exactly what i wanted. Thank you

Uproar

Aug 11, 2024 on Shopify

Support was fast & efficient. The instructions were simple & easy to setup. No issues in customising & support is on hand to help setup & test with you.

Lets Style It

Aug 09, 2024 on Shopify

i am so happy with the instant support from customer care. This is best app. Thankyou.

ChinChinsWorld

Aug 09, 2024 on Shopify

Mega Produkt und der Customer Support (Mina) sehr hilfreich, wenn man mal Probleme hat. Kann ich jedem nur empfehlen.

mayven

Aug 07, 2024 on Shopify

This app is wonderful! Anne and Brian offered tremendous assistance throughout the entire process. Their service was exceptional, exemplifying professionalism from start to finish. I highly recommend their help to anyone in need!

Sway Hoop

Aug 07, 2024 on Shopify

The app is good. I am not currently running any free gift offer but will definitely use bogos in the future. They also don’t use discount codes for the free gift witch is a plus.

Beauty Collective

Aug 06, 2024 on Shopify

We tried different apps but this really provides what we need. very flexible are and easy to use. Support is simply amazing and service rendered instantly. Highly recommended app. Support Mina is really on it and does her job very well.

The Trend Portal

Aug 06, 2024 on Shopify

Their support reps Daniel and Limo's were fast and helpful. They gained Shopify partner access to my store and solved any issues I had.

MY CHANVRE CBD POITIERS

Aug 06, 2024 on Shopify

top !

GEM Opticians

Aug 06, 2024 on Shopify

The support is super quick and helpful! They understand your requirement properly and execute nicely. Kudos to the team!

Gisou EU

Aug 06, 2024 on Shopify

MINA from customer support is amazing! Very quick, very nice, and just the best!

In A Matchbox

Aug 06, 2024 on Shopify

great app. It was really easy to use, and worked really well

Kitchik

Aug 05, 2024 on Shopify

I had an issue with the add to cart was not fully working, Mina and Brian helped me out and fixed the problem fast. Big thanks ✨

Dragon Pharma

Aug 04, 2024 on Shopify

This is the best BOGO and Free Gift App we ever used on Shopify. It is the only one that we could use without Cupons and has quick support that helps with any issue.

KinKind

Jul 31, 2024 on Shopify

Very helpful service from Mina to help with optimising our campaign.