Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Racetools

Sep 04, 2024 on Shopify

App simple pour la mise en place des offres, la personnalisation des affichages ... et équipe support au top !

SnugFit™ Travel Pillow

Sep 04, 2024 on Shopify

I have been searching for a Bundle App and a Free Gift & Tiered Discount App that I could combine into one App. I had installed Apps from 5 other companies, and I received a lot of support from those company's support teams....BUT I HAVE FINALLY FOUND THE "APP OF ALL APPS"!! This app does absolutely everything I need PLUS MORE!! All of the other Apps that I tried did 1 or 2 things great...but none of them could put it all together. The support I received from Mina at customer support was the best experience I've had from a support team so far...absolutely amazing!!! Thank you Mina...and thank you BOGOS.io for your amazing App!!

Let's Pawty

Sep 04, 2024 on Shopify

I've just installed the app and asked for help with something and they immediately came on the chat and sorted out my question. So far so good! Thanks for the help ALEXIS and LOUIS, greatly appreciated.

ESS Supplements

Sep 03, 2024 on Shopify

Sehr guter Support (Anne). Schnelle Hilfe jederzeit.

HAIRMED

Sep 03, 2024 on Shopify

They are really available, any problem you have with the APP they are always ready to help you. I am always well

Trandup

Sep 03, 2024 on Shopify

I had the pleasure of working with Anne to create a bundle, and I couldn't be more grateful for her help. She was incredibly kind and patient throughout the entire process, making sure everything was just right. Anne's attention to detail and willingness to go the extra mile really stood out. I'm so thankful for her support and expertise. Thank you, Anne — Vishal

prodashi

Sep 02, 2024 on Shopify

MINA!!! YOU ARE THE BESTTTTT!!!!! WORDS CANT EXPLAIN HOW GREAT YOU ARE!!! THANKS AGAIN AND AGAIN!

Ethereal

Sep 02, 2024 on Shopify

The best free gift app available, excellent customer service

nordbris

Sep 01, 2024 on Shopify

Super good service from Mina today. Thank you so much!

Humenix

Sep 01, 2024 on Shopify

The support was Perfect with Mina!!

Blackstone Labs

Aug 30, 2024 on Shopify

Mina and Harry were very helpful in solving my issues as they came up. Outside of those, the app is very easy to use and pretty intuitive

Kaatil

Aug 30, 2024 on Shopify

Grea support

Pisan Ferramenta

Aug 30, 2024 on Shopify

Very useful application and really excellent customer support, I recommend to everyone

NovelMilano

Aug 29, 2024 on Shopify

Goed geholpen door de customer service

Glucose Goddess

Aug 29, 2024 on Shopify

Amazing app, awesome customer service. The team is always super helpful and responsive, always going out of their way to help!

Veride

Aug 29, 2024 on Shopify

help support chat is so damn quick! Trully impressed.

Mega Lash Academy

Aug 28, 2024 on Shopify

This app is exactly what I've been searching for! The gift and original product inventory syncing feature is a game-changer for me. Everything was incredibly easy to set up, and the support I received from Mina was outstanding. She was super friendly, fast and responsive. I had the app installed and got all my offers up and running within 30 minutes.

Harben House

Aug 28, 2024 on Shopify

The best gift with purchase app on Shopify (and we've tried them all, lol). Very quick and helpful customer service if something goes sideways, which is a big bonus.

Rael

Aug 28, 2024 on Shopify

This app is wonderful and covers all the bases of what we need for our shop. The help is super prompt, especially Mina who was able to set up all our needs immediately. Thanks again Mina!

Phase Zero Makeup

Aug 28, 2024 on Shopify

Mina was great. Responded immediately and helped me set up my first campaign.