Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

KALPANA

Sep 23, 2024 on Shopify

Application assez complète dans l'ensemble. Le support (comme Mina) est super réactif et agréable. 10/10.

Maison Théophile LeClerc

Sep 23, 2024 on Shopify

The support team is very responsive! Thanks to Anne and Mikie for their kind help.

BIOTOP PROFESSIONAL Israel

Sep 23, 2024 on Shopify

i hope all your support team are like Mina!!

Humble Hilo | Creating a Common Thread

Sep 23, 2024 on Shopify

I have used this app for multiple stores and it is seamless and easy to use and customize. It is also some of the best tech support I have received from any Shopify app.

TESTTesting

Sep 22, 2024 on Shopify

mina is great

Herbs & Kettles

Sep 22, 2024 on Shopify

Excellent help service, its commendable! I have had Mina and she immediately answers questions and helps out. The app itself is very useful and has helped us tremendously.

The Ayurveda Experience FR

Sep 22, 2024 on Shopify

Great Support! Mina responds within minutes and take care of things pretty seamlessly. The app is also pretty intuitive and works perfectly everytime

Islamic Wall Art Store

Sep 22, 2024 on Shopify

Thanks to Anne for fixing our problem really fast! Customer service is on another level!

GardePro

Sep 22, 2024 on Shopify

Aromas de te

Sep 20, 2024 on Shopify

La verdad es que la app funciona bien y el servicio de chat es muy efectivo. Funciona bien, cumple con el objetivo y es sencilla de utilizar y de configurar, en unos pocos minutos está funcionando y trayendo sus primeras ventas.

Bloomoon

Sep 20, 2024 on Shopify

Abbiamo appena fatto iniziato la prova di questa App. Devo dire che funziona bene è intuitiva e l'assistenza di Mina è davvero ottima e immediata.

Grabie

Sep 18, 2024 on Shopify

Big thanks to Anne and Louis for their quick help! They fixed my tech issue in just a few minutes. The customer service is always available, which is way better than most email software I've used!

1866nippers

Sep 18, 2024 on Shopify

Best customer support, easy to use

PetProject.HK

Sep 18, 2024 on Shopify

The app’s functionality has exceeded my expectations. Anne has been incredibly helpful with various questions and issues along the way. She even provided valuable insights into improving promotion campaigns and boosting conversion rates. Excellent service!

Enchantea™

Sep 18, 2024 on Shopify

Anne & Brian are the best!

Pearlpet

Sep 17, 2024 on Shopify

works well - our custom checkout needed to fixed. BOGOS is much better than the other apps I used. Thanks to Mina for helping out +1

SÜK Workwear

Sep 17, 2024 on Shopify

A wonderful experience setting up the integration and excellent help from Mina!

Just Us Two

Sep 17, 2024 on Shopify

Naali

Sep 16, 2024 on Shopify

thank you anne for the great support

Resore

Sep 16, 2024 on Shopify

Great customer service (Ellie) and very intuitive interface.