Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,289
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Pilgrim Jewellery New Zealand

Aug 14, 2025 on Shopify

Anne was the best and so helpful. Couldn't do it without her help!

Mellovic

Aug 14, 2025 on Shopify

Nice app but not satisfied friendly support. Update 8/14: One of their amazing team members personally reached out, patiently guided me step-by-step, and made sure I felt completely supported throughout the process. I’m impressed by their dedication and care—definitely a company that stands behind their product. Thank you Zee! Highly recommended app

Breezifi

Aug 13, 2025 on Shopify

Very nice app Customer service is very helpful and eager to help you

Beauty Triangle International

Aug 12, 2025 on Shopify

Easy to set up tiered Buy X Get Y offers with mixed SKUs. Auto-add works perfectly, progress bar is clear, and priority rules stop stacking. Special thanks to Mina for the fast and helpful support!

SUNGHUE CHILLI SAUCE

Aug 12, 2025 on Shopify

very good service. problem solved!

Expressduft.de

Aug 12, 2025 on Shopify

Der Support ist der Hammer. Anne ist seit über einem Tag mit meinem Anliegen beschäftigt und gibt nicht auf bis das "Problem" behoben ist. Diese Art von Unterstützung und Support ist nicht selbstverständlich! Angebote lassen sich super easy und fix erstellen. und wenn ein Problem auftritt ist der Support per Chat super einfach zu erreichen

Beauties Lab

Aug 12, 2025 on Shopify

Great app, flexible features. Support is reactive and has been really helpful to upgrade our offer to our custom needs.

Credo

Aug 11, 2025 on Shopify

Great service

Insider

Aug 11, 2025 on Shopify

Byoode

Aug 11, 2025 on Shopify

Me han solucionado el problema y además con mucha agilidad y simpatía.

GYROOR

Aug 11, 2025 on Shopify

Anne is very responsible and professional. She helped me solve a big problem. I am very happy!

Tyyni Earplugs

Aug 11, 2025 on Shopify

Allways quick answers :) Very good service. Service good and fast + dev team will fix problems really fast if something not working with the theme. :) BR Jerry

Swiss Arabian UAE

Aug 11, 2025 on Shopify

outstanding customer support!!

Babies Mart Australia

Aug 11, 2025 on Shopify

Amazing

Candle Kitchen

Aug 10, 2025 on Shopify

The best Bundle APP ...The customer support for this app is fantastic, Liam is so quick and goes above and beyond to help..Im looking forward to working with the team.

Baked by Melissa

Aug 09, 2025 on Shopify

BOGOs support team is extremely helpful!

LICA Wear

Aug 09, 2025 on Shopify

Love the BOGO app! Super easy to set up and use. Special thanks to Daniel and Amy for their outstanding support today; fast, friendly, and incredibly helpful. Highly recommend!

Noirblanc

Aug 08, 2025 on Shopify

Mina was great. The App set up works really nicely - excited to see how it performs.

Sit Pittie

Aug 08, 2025 on Shopify

Ketology Mx

Aug 07, 2025 on Shopify

VIVIA AMAZING