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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Secomapp

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Hydrobuilder

Jun 04, 2025  on Shopify

Great customer support! We wanted to place a block in a new place on the product page, and they were able to do it instantly. They always respond immediately, which was a big positive!

edZOOcation

Jun 03, 2025  on Shopify

Great app to use! We've been using this for a good while, and it's been bringing in several new customers. Their customer service is also amazing! Zee responded quickly and provided what we needed asap. I definitely would recommend it!

ohora usa

Jun 03, 2025  on Shopify

Customer support is amazing and fast! Thanks especially to support ANNE ◡̈

Fitia

Jun 03, 2025  on Shopify

Thanks to Mina, I was able to do everything i wanted. She was clear and very helpful. The app is also easy to use. The experience from start to finish makes more eager to use the app to the fullest

Pixi Beauty

Jun 03, 2025  on Shopify

This app is very powerful and in my opinion the best gift with purchase app in the Shopify app store. Their support is quick to respond and goes above and beyond which is rare in this day in age. A special shout out to Mina for her excellent help in solving a complex problem. I'd give her more stars if I could

Rinconchik

Jun 02, 2025  on Shopify

Buena atención al cliente, la app está bastante bien.

Function18

Jun 02, 2025  on Shopify

Very helpful and quick service from their support staff

Bamagate.com

May 31, 2025  on Shopify

Quick response and detail support. App perfectly works. Thank you team

VapeBest

May 30, 2025  on Shopify

Thank you so much!

Unndr

May 30, 2025  on Shopify

Anne has been so incredibly helpful. The variety and ease of this app is honestly amazing. i highly recommend.

Sodini Bijoux

May 30, 2025  on Shopify

I've just added this app to our store. At first, I had some doubts about whether we could run the type of promo we had in mind, but Mina was super helpful and set it up for us in just a couple of minutes. Thank you, Mina, for your kind support :) Now let's see how it performs once the promo goes live!

Rani & Co.

May 30, 2025  on Shopify

IThunder

May 30, 2025  on Shopify

Amazing App, incredibly easy to use. I highly recommend it. On another note, I want to give a huge shoutout to Anne from customer support for the phenomenal assistance. She went above and beyond in every possible way. Not only was she quick to respond and incredibly supportive, but she also guided me step by step, sending screenshots, showing me exactly where to go and what to do. On top of that, she even used certain permissions to access my store and personally handled the tasks I needed done. Truly the best support experience I’ve ever had with any company. Anne is a talented, dedicated, and genuinely amazing person.

Maitreya Cosmetics

May 28, 2025  on Shopify

I’m very grateful to Anne from support and their developer, who responded immediately to a small bug related to how the app interacts with my theme. They fixed it in under 5 minutes, without any action needed on my end — which is amazing. I truly appreciate such great customer service.

healthi健康式

May 28, 2025  on Shopify

Support from MINA has been extremely helpful, and the whole system is very easy to use!

Ulike 官方旗艦店

May 28, 2025  on Shopify

Herbal Pharm Singapore

May 28, 2025  on Shopify

Anne has been an amazing help. Super efficient and friendly. We are testing out the app's features and functionality before we go live next week. So far we are loving it and loving the help. Knowing there's a dedicated and efficient support team behind is just so wonderful.

Ice Water Jewelry

May 28, 2025  on Shopify

很好的服务 处理问题的速度非常快

Yoek Fashion

May 27, 2025  on Shopify

Quick, knowledgable and very kind customer service. App works great and generates a lot of revenue.

Beauty Gallery

May 26, 2025  on Shopify

Thanks Amy for your fantastic service, fast and efficient, highly recommend.

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