Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,245)

Overall rating

4.9

5

1,092
4

28
3

1
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1
1

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What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Lets Style It

Aug 09, 2024 on Shopify

i am so happy with the instant support from customer care. This is best app. Thankyou.

ChinChinsWorld

Aug 09, 2024 on Shopify

Mega Produkt und der Customer Support (Mina) sehr hilfreich, wenn man mal Probleme hat. Kann ich jedem nur empfehlen.

mayven

Aug 07, 2024 on Shopify

This app is wonderful! Anne and Brian offered tremendous assistance throughout the entire process. Their service was exceptional, exemplifying professionalism from start to finish. I highly recommend their help to anyone in need!

Sway Hoop

Aug 07, 2024 on Shopify

The app is good. I am not currently running any free gift offer but will definitely use bogos in the future. They also don’t use discount codes for the free gift witch is a plus.

Beauty Collective

Aug 06, 2024 on Shopify

We tried different apps but this really provides what we need. very flexible are and easy to use. Support is simply amazing and service rendered instantly. Highly recommended app. Support Mina is really on it and does her job very well.

The Trend Portal

Aug 06, 2024 on Shopify

Their support reps Daniel and Limo's were fast and helpful. They gained Shopify partner access to my store and solved any issues I had.

MY CHANVRE CBD POITIERS

Aug 06, 2024 on Shopify

top !

GEM Opticians

Aug 06, 2024 on Shopify

The support is super quick and helpful! They understand your requirement properly and execute nicely. Kudos to the team!

Gisou EU

Aug 06, 2024 on Shopify

MINA from customer support is amazing! Very quick, very nice, and just the best!

In A Matchbox

Aug 06, 2024 on Shopify

great app. It was really easy to use, and worked really well

Kitchik

Aug 05, 2024 on Shopify

I had an issue with the add to cart was not fully working, Mina and Brian helped me out and fixed the problem fast. Big thanks ✨

Dragon Pharma

Aug 04, 2024 on Shopify

This is the best BOGO and Free Gift App we ever used on Shopify. It is the only one that we could use without Cupons and has quick support that helps with any issue.

KinKind

Jul 31, 2024 on Shopify

Very helpful service from Mina to help with optimising our campaign.

Parikart

Jul 31, 2024 on Shopify

I honestly don't know how they do it, but they have the best customer experience i've ever had by far. Times and times again. Always fast, always an answer. And a great product. Congrats!

Innersense Organic Beauty Inc

Jul 30, 2024 on Shopify

Alexis was a great amount of help when I needed some guidance and support. I've also used Bogos.io within multiple roles and it is always easy to use + support is top notch.

Heliocare Test

Jul 30, 2024 on Shopify

The app is very good, with exciting features continuously being released. The support team is amazing, Mina is always on hand to provide the best support.

Mondaine Europe

Jul 30, 2024 on Shopify

Very good app, and Mina from customer service extremely fast and competent and friendly.

Florade.de

Jul 30, 2024 on Shopify

Outstanding customer service. Mina helped me in seconds. Never had a customer service reacting that quick. The app works perfectly!

Kids21

Jul 30, 2024 on Shopify

Awesome! The CS was so fast in setting up the offer and she got it running right away!

Sparklar

Jul 29, 2024 on Shopify

Good, stable app that does what it says. Quick and efficient support when needed