Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Borghese-Asia.com

Oct 27, 2024 on Shopify

Good Support, quick and nice support

Dein Lieblingswerk

Oct 27, 2024 on Shopify

Great app and support! Thanks to Mina for helping

Holidermie

Oct 27, 2024 on Shopify

Un service clientèle ultra rapide ! Mina and Raw, an awesome team that prioritize their clients. Thank you

Luc Vincent

Oct 27, 2024 on Shopify

I'm very impressed on how BOGO continuously improve and how fast Mina and Raw from the dev team are there to answer questions and our demands !

Lasfit®

Oct 27, 2024 on Shopify

Stellan & Noir

Oct 26, 2024 on Shopify

Anne & Mina was amazing! She helped me set up the app and seamlessly handled the language translation with ease. Her support was prompt, clear, and made everything so much easier. I couldn’t have done it without her guidance. Highly recommend her assistance!

Vicolo Il Negozio Di Laura

Oct 25, 2024 on Shopify

Mina è stata veramente d'aiuto e bravisisma nel suo lavoro, compliementi!

Pasticceria Ottagono

Oct 25, 2024 on Shopify

ottimo supporto da parte di mina anche di sabato sera alle 21!

World of Alps Store

Oct 25, 2024 on Shopify

Working with Anne is a relieve. She is very kind and proactive in her feedback and has a lot of knowledge. Works great, nice app and great support.

RIBI Malta

Oct 24, 2024 on Shopify

Awesome and very easy app and great support from MINA. Recommended app 100%

No More Make-Up Skin Corrector

Oct 24, 2024 on Shopify

I have searched for add ons app, spent so much time creating the widgets only to discover they had very limited options. I had this widget offered by BOGOS up and running within a few hours, and an order within minutes after going live. Best shipofy customer service to date. Mina is a wizard!

Decorté Canada

Oct 24, 2024 on Shopify

The support team, especially Anne and Daniel, was responsive and incredibly helpful. Brian on the dev team did a fantastic job quickly implementing the UI changes we needed. Highly recommend this team for their efficiency and clear communication!

PM Care Systems

Oct 24, 2024 on Shopify

One of the top apps for promotions – excellent support! Special thanks to Daniel and David for their outstanding assistance. We plan to use this app for the majority of our upcoming discount campaigns.

Faunus Plant

Oct 24, 2024 on Shopify

Great app and awesome support team. We had some issues but they resolved it in a mather of minutes

woollentwine fibrestudio

Oct 24, 2024 on Shopify

Great App and wonderful support - especially Anne was super helpful and assisted me setting up even my more complicated offers. Definitely recommend!

SecretToys

Oct 24, 2024 on Shopify

Anne was fantastic! She answered all my questions with patience and made me feel comfortable from start to finish. She really knows her stuff and was super friendly, which made the whole experience easy and enjoyable. Thanks, Anne, for the amazing support!

Hair Gain Now

Oct 23, 2024 on Shopify

Fantastic app. Bit on the pricier side but it is worth it. The way it works with Subscriptions and improves native Shopify discounting is ideal for us. Anne on the support is also v quick to help, had an issue solved within a couple of minutes.

Hautnerd.de

Oct 23, 2024 on Shopify

Aligneo

Oct 22, 2024 on Shopify

Ultra fast support response from MINA, very easy to use app, i recommend :)

EquiLife

Oct 22, 2024 on Shopify

We've been very impressed with the speed of their customer service. Mina and Mikie from their team have been a huge help in customizing the app experience for our customers and answering any questions.