Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,630
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Formovie US

Nov 07, 2025 on Shopify

I just want to say a huge thank you to Mina from the BOGOS support team! She was incredibly helpful and patient while assisting me with setting up my bundle and free gift campaign. Mina quickly understood my issue, explained every step clearly, and even helped me test the setup to make sure everything worked perfectly. Her professionalism and kindness made the whole experience smooth and stress-free. Thanks to her, my promotion is now running successfully. Highly recommend both the app and the amazing support team — especially Mina!

Vibra

Nov 07, 2025 on Shopify

Mina me ha solucionado todos mis problemas rápidamente, gracias.

OZRC

Nov 07, 2025 on Shopify

Developer support is excellent, they are fast to respond and resolve any issues.

Native Pattern

Nov 06, 2025 on Shopify

Hỗ trợ tốt

Offley Green

Nov 06, 2025 on Shopify

Really great support from Anne and Louis - I just started using this App and I love it already. It makes such a difference when the people behind the app are supportive and friendly. I was able to make customizations and make the widgets fit into the branding of my store, which was super important for me. 6 stars!

Bricker Builds

Nov 06, 2025 on Shopify

Love this app! Great support.

HIM:SKIN

Nov 06, 2025 on Shopify

very nice service from mina !!

mmalikart

Nov 06, 2025 on Shopify

Evelyn did great job helping me get set up! Quick replies and did everything exactly how I needed it. Good app with lots of features

Peye et Meye

Nov 06, 2025 on Shopify

contact facile et solution rapide ! Equipe au top

Haomah

Nov 06, 2025 on Shopify

Support excessivement rapide et efficace. Impressionnant !

Medik8 NL

Nov 06, 2025 on Shopify

Great help!

Glammzee

Nov 06, 2025 on Shopify

I created Black Friday deals with Bogos but got stuck and reached out to their customer service. David was in the line in less than two minutes and politely listened my requests. In less then 20 minutes my whole Black Friday campaign was set with different offers. I highly recommend these guys. Well done. 5 stars. Gyorgy

Vibra

Nov 06, 2025 on Shopify

Aachifoods

Nov 06, 2025 on Shopify

Malviscooking

Nov 06, 2025 on Shopify

SAV très reactif. Merci

The Cap City

Nov 06, 2025 on Shopify

Awesome customer service! Even though the requirement required was not available by default, but they allow us to make customization and rules for our store. Great thanks to MINA!

Alpine North US

Nov 06, 2025 on Shopify

Bubblebee Industries

Nov 06, 2025 on Shopify

Very useful service

kendi lux

Nov 06, 2025 on Shopify

Amazing bundle app to take your store to the next level. They also offer incredible 24/7 customer service. Liam was a rockstar and answered my questions very fast and addressed my needs. Liam also assisted me with some customization to better integrate this app into my store. 10/10 would definitely recommend to anyone who needs bundles and access to an excellent customer support team!

BestSelf Co.

Nov 05, 2025 on Shopify

Awesome customer service! Evelyn in particular has been very helpful