Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Anleolife Garden

Jan 23, 2026 on Shopify

Great Customer Service Support! Mina is the best!

InfinityDress.fr

Jan 22, 2026 on Shopify

Mina was very helpful and responsive. Great support!

Bang Bang Airsoft

Jan 22, 2026 on Shopify

kavoria.

Jan 22, 2026 on Shopify

Evelyn helped me fixed an issue I had, easy to understand, outstanding communication. 5/5

CLARITY Collagen

Jan 22, 2026 on Shopify

Great support - Thanks a lot NAOMI!

goldurban.com

Jan 22, 2026 on Shopify

Great app. Support is amazing. Evelyn and the team have helped us tremendously and made it easy. Highly recommended.

Namiso

Jan 22, 2026 on Shopify

Fantastisk kundeservice som tager sig tid til at hjælpe dig og de svarer med det samme! Virkelig en anbefaling værd!

NutriWise

Jan 22, 2026 on Shopify

Good Experience helped in increasing AOV

Little Goose

Jan 22, 2026 on Shopify

Great customer service! Mina was amazing and helped me with everything I needed to resolve, and she made the whole process so easy. So far the app has been very easy to navigate too. Really great app, I’d definitely recommend it!

Visional Pop

Jan 22, 2026 on Shopify

Skin Juice

Jan 21, 2026 on Shopify

The app does everything we needed it to, and the support team are incredibly helpful with any questions we have, as well as customising our settings for us.

Maverick Distillery

Jan 21, 2026 on Shopify

Poly Lulu

Jan 21, 2026 on Shopify

anne was really really helpful, life saver. Strongly recommend this app!

Zenger

Jan 21, 2026 on Shopify

Very easy to use. They respond kindly to all issues. Especially Mina provided detailed explanations today.

YoungLong

Jan 21, 2026 on Shopify

Such a great support!

Bintelsoor

Jan 20, 2026 on Shopify

Amazing customer support from Meena, She guide me properly on how to execute my idea step by step.

EVER ADVANCED

Jan 20, 2026 on Shopify

PhotoSetupRo

Jan 20, 2026 on Shopify

The app has a lot to offer, and the support team is quick to resolve any issues. Very helpful and responsive!

Meatsupermarket.com

Jan 20, 2026 on Shopify

Porzellanladen Gabi Schmitt

Jan 20, 2026 on Shopify

Toller Support. Schnell und kompetent. Danke.