Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating

4.9

5

1,080
4

28
3

1
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1
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What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

bilou

Jun 12, 2025 on Shopify

Excellent support!

Belle Cosmetics

Jun 12, 2025 on Shopify

Hairburst

Jun 12, 2025 on Shopify

A great app that allows us to incorporate a number of complex discounts to our store. The customer service is exceptional, always so fast to respond and fix any issues.

Furry's Kitchen

Jun 11, 2025 on Shopify

Live agent is very attentive and prompt in solving

Trimbella

Jun 11, 2025 on Shopify

The team is very quick to reply and Mina has been super helpful!

BOWWA

Jun 11, 2025 on Shopify

The support is fantastic !!

rom&nd

Jun 11, 2025 on Shopify

We're just starting out on Shopify and launching our official US site. So impressed with the quick service! David and the Bogos team are always available to chat and answer any questions :)

SHANKY'S EU

Jun 10, 2025 on Shopify

Great variety of options to select from and support from Mina was exceptional.

Goji Tea House

Jun 09, 2025 on Shopify

Amazing experience. He just went in and solved the issue i struggled with for 2 months within 5 minutes. No bs, just wonder customer service.

Maple Beech Co

Jun 09, 2025 on Shopify

MINA was extremely helpful today with my issues. I have just started using the app, and there is a fair amount to set up, so having someone easy to talk to and explain things is a bonus

Innercity Skateshop

Jun 09, 2025 on Shopify

INSANE CUSTOMER SERVICE!! It's sooo good. David helped me out so much, and it was effortless.

Lumora

Jun 07, 2025 on Shopify

Great App and support from Mina

usmile

Jun 06, 2025 on Shopify

grate！！

EP Beauty

Jun 06, 2025 on Shopify

Great features for adding product combinations for setting offers and gifts. Also, customer support is great. Mina from Customer Support was so supprotive and helpful. Immediately responded to all the questions and guided thoroughly to set up offers. Highly Recommended!

jcApotecari

Jun 05, 2025 on Shopify

I have a good customer experience with Anne. She resolved my issue in an efficient & kind way.

Beauty Hub

Jun 05, 2025 on Shopify

Supporto veloce ed efficace

Wasserfilteroase

Jun 05, 2025 on Shopify

We tested a lot of apps, but BOGO.io really stood out. Especially the gift feature is by far the most advanced we’ve seen. We couldn’t find any other app that met our requirements for the auto add-to-cart gift feature. The other features are also super useful. Big shoutout to the support team: Anne helped us super quickly and really knew what she was doing. Highly recommended!

BioZanz Shop

Jun 05, 2025 on Shopify

Ottima App e soprattutto ottima assistenza, nel risolvere i problemi e le personalizzazioni! Un Team professionista sempre pronto ad aiutarti in tempo reale! Non si può chiedere di piuù Top 10 +++++++

ididanail

Jun 04, 2025 on Shopify

Mina was amazing as support! Super fast and excellent, attentive and lovely! She solved my issue instantly and made sure to follow each step of my problem definitely a valuable person!

Price Attack

Jun 04, 2025 on Shopify

Customer Support from Zee was fantastic. They solved a complex issue we were having very quickly.