Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,299
4

32
3

3
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

The Original MakeUp Eraser

Nov 17, 2024 on Shopify

Mina is the best!!! She helped me immediately through the chat box to help make the app function on our site. She was so helpful and we resolved everything within 5 minutes. Really great and quick customer service! App is working great now.

The Bead Traders

Nov 17, 2024 on Shopify

Just installed it. Had an issue but the support took care of right away. I am sure there are lots of features that we haven't used yet. Looking forward to seeing what this app can do.

LORD KNOWS

Nov 17, 2024 on Shopify

MNA IS THE BEST A1 CUSTOMER SERVICE

MAUBOUSSIN Parfums

Nov 17, 2024 on Shopify

Super appli !

Tavalon Tea Australia & New Zealand

Nov 17, 2024 on Shopify

Very helpful and quick support from Mina! Resolved issues promptly, warm and very knowledgeable

Fiona Franchimon USA

Nov 17, 2024 on Shopify

Pleasure working with Brian & David and the bogos app. Great support and the app itself is improving our sales.

Happy Tails Co.

Nov 17, 2024 on Shopify

100% Legit top notch service. Anne might be one of the best humans on the planet. Great product Even better service!

Karon Farm Coffee

Nov 16, 2024 on Shopify

Support in getting setup and running meant we had our first offer up in around 2 minutes, thanks so much

Fine Fit Athletica

Nov 16, 2024 on Shopify

bogos is pricier then other apps but the customer service and speed is great. Also I noticed most apps template block does not have a clean fit within the product page. BOGOS does. top tier app & service

Camita Bienestar

Nov 16, 2024 on Shopify

Ellie is amazing and so the app. They quickly reply to my ask and fixed it.

Fever Electrics 電器熱網購平台

Nov 15, 2024 on Shopify

The customer support team is incredibly efficient and helped us set up the app and customize it to fit our needs. The app interface is user-friendly and visually appealing, perfectly complementing our store's theme. We've tried many other apps, but this one truly stands out. Highly recommended with 5 stars! Special thanks to David, Brian, and the rest of the team for their assistance.

Corbo Apparel GmbH

Nov 15, 2024 on Shopify

Super App! Vielen Dank an den tollen Support. MINA hat mir super weitergeholfen

Smileflex

Nov 14, 2024 on Shopify

Absolutely FANTASTIC customer support. I had a query regarding setting up my first free gift, and Anne from the team responded so quickly and guided me through everything!! Alex worked on some background code too :) By far the best BOGO app and support team. HIGHLY RECOMMEND.

Taly Home

Nov 14, 2024 on Shopify

Great app so far and Daniel from support was super nice and helpful!

Simpl. Bands

Nov 14, 2024 on Shopify

Mina killed it and got back to me right away with support. I had lots of questions and she didn't hesitate to help quickly and kindly. Thank you!

creaMe Shop

Nov 14, 2024 on Shopify

The app is the best ever tried for automatic gifts and the customer service is amazing (big thanks to Anne from CS that helped me so much with some improvements to my promotions!)

kit

Nov 14, 2024 on Shopify

Anne & Brian from the BOGOS team were super helpful with all my queries and in setting up the gift with purchase offer for our website.

Cenaire

Nov 14, 2024 on Shopify

Anne, Brian & David are extremely helpful, they are very responsive and they know what they are doing. BOGOS.io is definitely the best bundle/gift/offer-creating app out there, would 100% recommend to any stores who are trying to increase AOV, conversions etc.

Govindjee Store Eat Good Any Time

Nov 13, 2024 on Shopify

This app is wonderful and covers all the bases of what we need for our shop. The help is super prompt, especially Mina who was able to set up all our needs immediately. Thanks again Mina!

Superegg

Nov 13, 2024 on Shopify

The support team is incredibly dedicated. They provide near real-time assistance and continuously help with customization. It's clear they genuinely care about what they've created for their users.