Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,245)

Overall rating

4.9

5

1,092
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28
3

1
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What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Murdock London US

Sep 30, 2024 on Shopify

The support centre, Mina, is super helpful. With prompt response and settled my query quickly.

LuvLoom

Sep 30, 2024 on Shopify

Anne was super helpful, im looking for a feature to do Buy one get anything in a collection free for Q4 and this is literally what im looking for and more, replaces katching bundles and for the same price you get more features, definitely worth it works perfect no glitches so far!

Iroha Nature

Sep 29, 2024 on Shopify

They have a great customer service, Mina attended us very quickly and solved a couple of problems we had on the product page.

DOVERS - Dog Lovers

Sep 28, 2024 on Shopify

Great support! Mina its very helpful :D

AUTORE MODA

Sep 28, 2024 on Shopify

Working well so far, really easy to set up and david from customer service support helped me fix a few things i needed help with!

Selecta Sabers

Sep 27, 2024 on Shopify

This app is wonderful and covers all the bases of what we need for our shop. The help is super prompt, especially Mina who was able to set up all our needs immediately. Thanks again Mina!

Ezra

Sep 27, 2024 on Shopify

funciona muy bien, y lo que no pude hacer soporte me ayudo, me guío y me oriento en todo, recomiendo mucho.

Izzie Publishing

Sep 27, 2024 on Shopify

It was great to work with Mina today, she really helped me to customize a pop-up that you cannot customize it on the app. Now the pop-ul looks great! Thank you, Mina, you are the best!

loraldreamer

Sep 26, 2024 on Shopify

MINA's customer service attitude is very good and she answered my questions patiently. Thank her very much.

Umberto Giannini

Sep 25, 2024 on Shopify

Excellent app and customer service - Anne from support was really helpful, quick and efficient. Helped solve our issue within a few minutes. Thank you!

The Shiplap Quilt Shop LLC

Sep 25, 2024 on Shopify

13 Moons

Sep 25, 2024 on Shopify

Mina was exceptional, providing swift and precise support. Any issues were resolved promptly. She assisted me in setting up my free offers both quickly and flawlessly. I highly recommend her!

Noku

Sep 24, 2024 on Shopify

The support from Mina is great , I would highly recommend . Assistance is very easy to get and once you understand setup is easy l

KALPANA

Sep 23, 2024 on Shopify

Application assez complète dans l'ensemble. Le support (comme Mina) est super réactif et agréable. 10/10.

Maison Théophile LeClerc

Sep 23, 2024 on Shopify

The support team is very responsive! Thanks to Anne and Mikie for their kind help.

BIOTOP PROFESSIONAL Israel

Sep 23, 2024 on Shopify

i hope all your support team are like Mina!!

Humble Hilo | Creating a Common Thread

Sep 23, 2024 on Shopify

I have used this app for multiple stores and it is seamless and easy to use and customize. It is also some of the best tech support I have received from any Shopify app.

TESTTesting

Sep 22, 2024 on Shopify

mina is great

Herbs & Kettles

Sep 22, 2024 on Shopify

Excellent help service, its commendable! I have had Mina and she immediately answers questions and helps out. The app itself is very useful and has helped us tremendously.

The Ayurveda Experience FR

Sep 22, 2024 on Shopify

Great Support! Mina responds within minutes and take care of things pretty seamlessly. The app is also pretty intuitive and works perfectly everytime