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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Secomapp

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,245)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

facegloss

Oct 06, 2024  on Shopify

Spendora DE

Oct 06, 2024  on Shopify

Great App, love Mina's work!

HEIGHT-OF-FASHION

Oct 06, 2024  on Shopify

Mina was exception in helping me set up an array of offers and combination of offer, very friendly, fast and efficient and understood my business needs. Highly recommend this product and service.

Mountain Side Performance

Oct 04, 2024  on Shopify

Mina was extremely helpful in creating a complex discount. She spent a ton of time with us understanding our discount and helping by creating the discount. AND on a Saturday!! She shared upgrades coming down the line to make this complex discount easier in the near future. Thank you so much Mina! I am extremely grateful for your professional assistance!

My Store

Oct 04, 2024  on Shopify

Anne was extremely helpful with the set up process. I've never received support from an app like I have from BOGOS. This is the app you want if you want to set up bundles, promotions, offers etc. Recommend 110%

NutriPaw

Oct 04, 2024  on Shopify

Really nice working app, easy to set up and great functionality. Had a question i needed resolving over the weekend and ANNE and BRIAN solved this for me in under an hour - so awesome support!

Sitztgut

Oct 03, 2024  on Shopify

Außergewöhnlicher Support- ganz ehrlich sowas unkompliziertes, schnelles und nettes hab ich bislang noch nicht erlebt... ich dachte erst das ist ein chatbot der mir nicht helfen wird- weil so super schnell geantwortet wurde- aber nein^^ also echt Wahnsinn! Bislang scheint die APP wirklich gut zu funktionieren. Wir testen Sie am Wochenende mit einer Kampagne...

Bimmerdeler.no

Oct 03, 2024  on Shopify

Barely tested it, but it works well and it feels well integrated into the store compared to other apps.

Frenkiezdogshop

Oct 03, 2024  on Shopify

Als ik 10 sterren zou kunnen geven aan Mina , dan had ik dat gedaan. Zij heeft alles voor mij ingesteld en het werkt nu! Echt duizend maal dank, deze app is echt goud waard en de hulp ook

Shout! Factory

Oct 03, 2024  on Shopify

Always stellar and super fast support. Seamless experience for customers.

She Lives Beauty

Oct 02, 2024  on Shopify

They were a great help! Fast and to the point...successfully fixing our issue. They were thorough and answered our questions to help us understand what was done and what we need to know to understand how to address future issues.

Tonirose.co

Oct 02, 2024  on Shopify

So happy with this app! I was having an issue with set up, I went on the live chat and was immediately taken care of by Mina. Within 2 minutes everything was set up the way I wanted it to be. She was quick and so kind! Thank you Mina!!

LD Keyfinder

Oct 02, 2024  on Shopify

I just started using and I have to say that Mina was amazing in helping me set up everything I needed right away!! Her customer service is fantastic and you will get everything done the way you need it. Thank you for all of your help today Mina. :)

Glow Lily

Oct 02, 2024  on Shopify

The best and easiest to use gift/bundle creator on Shopify! Mina from support was extremely responsive and helpful whenever I had a question during the setup. Highly recommend!

Wakati Hair

Oct 02, 2024  on Shopify

Very straightforward set-up working with Mina. She was extremely helpful and understanding of the promotion we intended on running. Couldn't recommend enough

Australian Gold UK

Oct 02, 2024  on Shopify

Staff are very helpful and quick to respond. Special thanks to Anne and David.

Lyn around TH

Oct 01, 2024  on Shopify

This is by far the best GWP application! The setup can be easily configurate and customize to suit for your business conditions. And the support team is on another level! They will help and assist right away if you have any concerns.

Zandro

Oct 01, 2024  on Shopify

This app is great, works perfectly fine. Had 1 minor conflict with my theme and they fixed this even when it was after midnight for them. Thank you Mina, Mikie and Wayne. Appreciate it :D

PLASH

Oct 01, 2024  on Shopify

Kissui

Oct 01, 2024  on Shopify

the app works well and has great support. Brian and Anne from the dev team are really quick and responsive in helping me sort out my issues

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