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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,678)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Gisou EU

Aug 06, 2024  on Shopify

MINA from customer support is amazing! Very quick, very nice, and just the best!

In A Matchbox

Aug 06, 2024  on Shopify

great app. It was really easy to use, and worked really well

Kitchik

Aug 05, 2024  on Shopify

I had an issue with the add to cart was not fully working, Mina and Brian helped me out and fixed the problem fast. Big thanks ✨

Dragon Pharma

Aug 04, 2024  on Shopify

This is the best BOGO and Free Gift App we ever used on Shopify. It is the only one that we could use without Cupons and has quick support that helps with any issue.

KinKind

Jul 31, 2024  on Shopify

Very helpful service from Mina to help with optimising our campaign.

Parikart

Jul 31, 2024  on Shopify

I honestly don't know how they do it, but they have the best customer experience i've ever had by far. Times and times again. Always fast, always an answer. And a great product. Congrats!

Innersense Organic Beauty Inc

Jul 30, 2024  on Shopify

Alexis was a great amount of help when I needed some guidance and support. I've also used Bogos.io within multiple roles and it is always easy to use + support is top notch.

Heliocare Test

Jul 30, 2024  on Shopify

The app is very good, with exciting features continuously being released. The support team is amazing, Mina is always on hand to provide the best support.

Mondaine Europe

Jul 30, 2024  on Shopify

Very good app, and Mina from customer service extremely fast and competent and friendly.

Florade.de

Jul 30, 2024  on Shopify

Outstanding customer service. Mina helped me in seconds. Never had a customer service reacting that quick. The app works perfectly!

Kids21

Jul 30, 2024  on Shopify

Awesome! The CS was so fast in setting up the offer and she got it running right away!

Sparklar

Jul 29, 2024  on Shopify

Good, stable app that does what it says. Quick and efficient support when needed

The Meatlovers Deutschland

Jul 29, 2024  on Shopify

The app works excellent. But next to that: they have great customer service. Mina worked really hard to help us out. They always reply SO fast, doesn't matter what time it is. Amazing!!

Clarkes Golf

Jul 29, 2024  on Shopify

Installed the app and it was easy to understand & get setup. The few things that we need help with Mina, Mikie & David worked to sort for us in extraordinarily quick manner. Can't ask for more!

Kinfill Care

Jul 29, 2024  on Shopify

great customer service! really fast and helpful

Source Beauty

Jul 29, 2024  on Shopify

The App is fantastic and there support team are so helpful. They cover all the options you need:)) We definitely recommend you to use it

Glamour Belle

Jul 28, 2024  on Shopify

Best customer support ever!!! Alexis&David Helped me all day!

PIBU - טיפוח קוריאני בישראל

Jul 26, 2024  on Shopify

MINA Is a SUPERSTAR. I tried 4 apps before this one and none of them worked alongside my quantity break bundle app . BOGOS Works and works well . Mina understood all my complicated gifting tiers and within less then 10 minutes set up all my 6 free gift tiers each one with different conditions and all this on a website with a foreign language to her And not to forget this was all done on a saturday too!!! . 10/10 A+

SoulTree

Jul 25, 2024  on Shopify

I am using this app from last 3-4 years, this is very good app for giving automatic freebies to your customers. Also, instant support is excellent. Hight recommended this app who want to add gifts automatically to cart.

Devena

Jul 25, 2024  on Shopify

Mina was Perfect

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