Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Fleur de Lune Skincare Boutique

Nov 26, 2024 on Shopify

icecreamsource

Nov 26, 2024 on Shopify

Great customer support

Master of Bling

Nov 26, 2024 on Shopify

I just downloaded this APP today and my god not only the app but the customer service chat is beyond exceptional. In 2 min I was assisted by David and then Anne and they both resolved my issues literally right away. And the great thing about this is, if there is any custom coding work that needs to be done to make sure the app features work on your theme, they will have they Dev team code it in just a few hours and have you straight. Highly recommend. The support team is great. Thank You David and Anne.

palladium-eu-uat

Nov 25, 2024 on Shopify

The app perfectly works for Gift with purchase promotions, the support team is very active and respond to our queries immediately. For any fix or customization the team get our requirements and completes them within hours.

Mondaine Australia

Nov 25, 2024 on Shopify

Super fast and helpful responses! Thanks team!

Pooch Mode

Nov 25, 2024 on Shopify

Limo was very helpful. Thank you so much

BedVoyage

Nov 25, 2024 on Shopify

Anne is very responsive and helpful - wish all customer service was this good!!

Athlon Fitness

Nov 25, 2024 on Shopify

The app is very intuitive and easy to use, I'm sure it will help a lot with my Black Friday offer. The support team is also very good and efficient in helping us with questions about the app I recommend it. Mina is the best!!

East Coast Lifestyle

Nov 25, 2024 on Shopify

Love the seamless integration and quick setup. Mina from the support team is quick to respond and always available.

Mr Consistent NZ

Nov 24, 2024 on Shopify

Anne was AMAZING! Helped me with all my questions and set up. Great service

Yummicandles

Nov 24, 2024 on Shopify

They resolved my issues. It is working as expected

Aotea Wellness

Nov 24, 2024 on Shopify

Anne and Louis from the support team is incredibly dedicated. They provide near real-time assistance and continuously help with customization. It's clear they genuinely care about their service.

Urban Burn

Nov 24, 2024 on Shopify

Chat support was super fast and very helpful!! Would recommend

Clean Safe Products

Nov 24, 2024 on Shopify

Great app and support!

FirstGrade

Nov 23, 2024 on Shopify

Bedste gave app vi har brugt, og deres kundeservice er i verdensklasse og hjælper på kort tid, selv de sene timer i weekenden.

Vimm Activewear

Nov 23, 2024 on Shopify

Great support from Anne! Lots of help on setting it up and super kind

FrancescaBigutti

Nov 23, 2024 on Shopify

anne was great , thanks a lot

BEAUDEGA

Nov 23, 2024 on Shopify

Incredible support! I was having issues with the offer showing in my cart and the support team was able to find a dev within mins to help fix the issue. Highly impressed by the team!

Aurum-Joya

Nov 22, 2024 on Shopify

Dear MINA, I am so glad that I was looked after by MINA! I haven't had such good and fast service for a long time! Simply TOP, there is nothing to say, perfect service, thank you again!

Loomsona

Nov 22, 2024 on Shopify