Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,236)

Overall rating

4.9

5

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28
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What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Gisou US

Oct 30, 2024 on Shopify

MINA is great. Quick and very helpful!

BOSE-ISRAEL

Oct 30, 2024 on Shopify

A lovely girl named Anne took care of us, at a high level, patiently and professionally until the problem was solved. Thank you so much Anne!

Muse For Hair

Oct 30, 2024 on Shopify

Anne & Brian are a great team! 10/10

Gratsi

Oct 30, 2024 on Shopify

Mina was incredibly helpful with our BOGO setups on Shopify! Her guidance made the process so much smoother, and we’re grateful for her prompt and effective support.

Highland Titles

Oct 30, 2024 on Shopify

Incredibly fast support from Mina when needed!

paired

Oct 29, 2024 on Shopify

MINA was a great help! Really easy to use the app and the customer service is fast and effective, will definitely continue to use this service.

Marble Hills Ranch

Oct 29, 2024 on Shopify

LUCYD EYEWEAR

Oct 29, 2024 on Shopify

Great app and great support from Mina.

Newport Lamp & Shade Company

Oct 28, 2024 on Shopify

Mina provided excellent customer support and walked me through the entire process from onboarding to customizing and testing. Fantastic experience - highly recommend!

kintobe

Oct 28, 2024 on Shopify

The customer service is fantastic—super easy to reach, and they resolve issues quickly. We’re still waiting to see the final outcome but are excited for the results! Anne and Brian are really really helpful!

Junglo

Oct 28, 2024 on Shopify

Haven't tried the offer as yet but the support staff, Mina & Brian have been amazing, super responsive.

Borghese-Asia.com

Oct 27, 2024 on Shopify

Good Support, quick and nice support

Dein Lieblingswerk

Oct 27, 2024 on Shopify

Great app and support! Thanks to Mina for helping

Holidermie

Oct 27, 2024 on Shopify

Un service clientèle ultra rapide ! Mina and Raw, an awesome team that prioritize their clients. Thank you

Luc Vincent

Oct 27, 2024 on Shopify

I'm very impressed on how BOGO continuously improve and how fast Mina and Raw from the dev team are there to answer questions and our demands !

Lasfit®

Oct 27, 2024 on Shopify

Stellan & Noir

Oct 26, 2024 on Shopify

Anne & Mina was amazing! She helped me set up the app and seamlessly handled the language translation with ease. Her support was prompt, clear, and made everything so much easier. I couldn’t have done it without her guidance. Highly recommend her assistance!

Vicolo Il Negozio Di Laura

Oct 25, 2024 on Shopify

Mina è stata veramente d'aiuto e bravisisma nel suo lavoro, compliementi!

Pasticceria Ottagono

Oct 25, 2024 on Shopify

ottimo supporto da parte di mina anche di sabato sera alle 21!

World of Alps Store

Oct 25, 2024 on Shopify

Working with Anne is a relieve. She is very kind and proactive in her feedback and has a lot of knowledge. Works great, nice app and great support.