Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,236)

Overall rating

4.9

5

1,090
4

28
3

1
2

1
1

3

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

The Globe Packers

Nov 01, 2024 on Shopify

Anne and Brian were a huge help and responded super quickly to the issue I had.

Minus

Nov 01, 2024 on Shopify

East Coast Boutique

Nov 01, 2024 on Shopify

Great app, a bit high in sub fee but great support and easiness. Mina and David were awesome

Lisa Bosmans Skincare

Oct 31, 2024 on Shopify

very Helpfull, quick and easy conversation, i would highly recommend!

LUXAPOLISH

Oct 31, 2024 on Shopify

Quick and Fast customer support. Daniel was very helpful and insightful the questions I had on navigating the app. We are still testing to see if the App will work for our needs but A++ for quick and friendly customer support!

Nostalgia.

Oct 31, 2024 on Shopify

Excellent support paired with an excellent app

Wildsam

Oct 31, 2024 on Shopify

Superb customer service. Fast and helpful. Mina solved all of concerns.

Leland Francis

Oct 31, 2024 on Shopify

Mina helped me set up things quickly and efficiently.

Beast Pharm

Oct 31, 2024 on Shopify

Had a small issue with an an offer and Anne on the support team was very helpful and fixed it right away.

Woodberg

Oct 31, 2024 on Shopify

Great support. Very good help from ANNE and BRIAN :) 100% reccomendation.

Quarantini Gin

Oct 31, 2024 on Shopify

The App is great and the support is 11 out of 10!

AADD

Oct 31, 2024 on Shopify

Customer service is really helpful. Highly recommend. Still testing the funcions of this App. So far so good

JacqMaria Jewelry

Oct 30, 2024 on Shopify

Mina, was a great help for us today. She answered all of our questions and went above and beyond to make sure we were satisfied!

Spacegarden

Oct 30, 2024 on Shopify

First Dental

Oct 30, 2024 on Shopify

Mina was very helpful in solving my issues as they came up. Outside of those, the app is straightforward to use and pretty intuitive

Purova

Oct 30, 2024 on Shopify

Thank you to Mina that really helped me in to improve my store !!

Twin Paranormal

Oct 30, 2024 on Shopify

This app is very easy to use and Mina and Harry were quick and happy to solve issues that popped up.

beLIVELY

Oct 30, 2024 on Shopify

Amazing work, support and application!

Nature Heart

Oct 30, 2024 on Shopify

very very great support thank you very much , great communication and help

SHEFIT

Oct 30, 2024 on Shopify

App works great, and the support was on point. Very responsive with a real person on the chat!