Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,151)

Overall rating

5

2,107
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

MAGSi

Oct 30, 2025 on Shopify

A. Dodson's

Oct 30, 2025 on Shopify

Great help and very efficient

Project Have Hope

Oct 30, 2025 on Shopify

Super responsive and helpful! Made onboarding really easy. Answered all of my questions before I got the app and helped to customize it once I installed it!

Chilewich

Oct 30, 2025 on Shopify

A Rustic Feeling

Oct 30, 2025 on Shopify

I created my first offer and had some issues and questions. Daniel, Anne and Austin were incredibly responsive and helpful. They worked through all of my issues and everything is up and running. I'm looking forward to creating other offers as well and know if I have any questions, the team is very quick to respond.

Cloud 10 Beauty

Oct 30, 2025 on Shopify

Engelbert Strauss Inc

Oct 30, 2025 on Shopify

Support is great. Austin helped me with making sure everything was implemented within our customized theme.

Nature Spell Global

Oct 30, 2025 on Shopify

Senergy

Oct 30, 2025 on Shopify

Liam had a very prompt response and immediate answer to a specific question we had about the BOGOS app functionality.

Zdeer

Oct 30, 2025 on Shopify

Love this app! It’s super easy to use and works perfectly for our bundle offers. The support team is awesome — they always respond right away. Special thanks to Austin for helping us out with an urgent issue and putting our minds at ease. 10/10 support!

Zoe Sydney

Oct 29, 2025 on Shopify

Awsome experience, fast support! Can´t ask for much more

Skydiamond

Oct 29, 2025 on Shopify

Mina from the support team was so helpful is set up of the app and the discounts we wanted! She was super quick and efficient and we're looking forward to seeing some great conversions from the app.

Subversive Scents

Oct 29, 2025 on Shopify

Great app for managing bundles and promotions. The support team is prompt and friendly - Mina and Zee were especially helpful with any questions or issues we had, leaving us confident using the app.

MCX Carplayer

Oct 29, 2025 on Shopify

nice

Eyecandy Joelle

Oct 29, 2025 on Shopify

GRT APP QUICK SUPPORT is Good

AUROLA

Oct 29, 2025 on Shopify

A great app. It allows customers to successfully purchase the items they want. The customer service experience is excellent, and the problems encountered are solved quickly.

York Fitness

Oct 29, 2025 on Shopify

MINA was best! thank you for all your support

REDTIGER Official

Oct 29, 2025 on Shopify

Anne is kindly and helpful ,thanks

COWGUYSFARM

Oct 29, 2025 on Shopify

Leaving this review because Anne on live chat fixed an image issue instantly late at night. Great service. We will only use this app going forward because timing is important to us.

vanessa megan wholesale

Oct 29, 2025 on Shopify

I have used this app across multiple sites and it's a gamechanger. And the best part is their support. Always available when you need it and quick to answer any questions or rectify any problems.