Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

ESTETIKA

Jan 08, 2025 on Shopify

great service - just at trial stage so I definitely recommend the coaching call once you have put in your offers.

Glamourize Boutique

Jan 07, 2025 on Shopify

Mina provided outstanding support! She was incredibly helpful, patient, and knowledgeable. Her quick responses and willingness to assist made the process so much easier. Thank you, Mina!

Five Star Napkins

Jan 07, 2025 on Shopify

Anne was very helpful, went above and beyond to set up my offer. thanks!

Amor Craft

Jan 07, 2025 on Shopify

Needed some help trying to solve some errors I was getting when setting up my Offer. Hopped on the customer Chat and MINA was awesome !She helped answer every question smoothly while also working with me on how to improve certain aspects I didn't consider myself. Best Support Team Experience I've had in a while.

Official.movement

Jan 06, 2025 on Shopify

awesome

SHAPES IN THE SAND SWIMWEAR

Jan 06, 2025 on Shopify

Was refunded instantly due to an error.

Jelly Float

Jan 06, 2025 on Shopify

David was able to help me further customize my bundles with no hesitation. Every request was met and i cant be more grateful for such amazing customer service and prompt responses

Big Beet

Dec 30, 2024 on Shopify

Easy to setup with great support from Mina, she was very helpful and quick to respond.

ROAM Luggage

Dec 30, 2024 on Shopify

koncherto

Dec 30, 2024 on Shopify

MINA is absolutely amazing! they helped me up real quick worth the money

Lead to Win

Dec 29, 2024 on Shopify

We have been so pleased with this app! Not only has it worked perfectly, the chat support has always been quick and easy! Mina provided incredible customer service and helped us get everything up and running for a new product.

Aurablume

Dec 29, 2024 on Shopify

I LOVE BOGOS even more now because of AMY. She's helped me out multiple times already. She's really patient and takes her time to get to the root of the problem!

Halocosmetics

Dec 27, 2024 on Shopify

un énorme merci a MINA !! assistance réactive et patiente ! merci beaucoup pour votre travail de qualité !!

Acqualive

Dec 25, 2024 on Shopify

和精油のある暮らし

Dec 25, 2024 on Shopify

簡単にバンドルを表示できました。日本語でも対応しているので便利です。また、サポートもすぐに日本語で対応してくださったので助かりました。アンとブライアン、日本円の表示も対応してくれてありがとうございました。

Aurablume

Dec 24, 2024 on Shopify

I LOVE BOGOS even more now because of LIMO. It's Christmas day today and Limo saved the day for me. Responded within minutes and helped me solve my issues. Highly recommend

Lyn TH

Dec 22, 2024 on Shopify

This app is amazing! The support team is incredibly fast and helpful, solving any issues right away. The features are user-friendly and work perfectly for my needs. I highly recommend this app to everyone. It's definitely worth using!

MATES.

Dec 22, 2024 on Shopify

prompt and responsive support from David & Brian. greatly appreciate it!

Paris Mode

Dec 21, 2024 on Shopify

Fast and efficient service. Limo was incredibly helpful. Thank you!

Hasan Piker

Dec 19, 2024 on Shopify

Mina from support was very friendly and quick to respond to my question. She helped me solve the problem in record time. Thank you!