Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,282
4

32
3

1
2

1
1

5

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

BIG Boots UK

Aug 22, 2025 on Shopify

Great help from Liam. Been the best bundle I have fond so far

Sunnamusk UK

Aug 21, 2025 on Shopify

Really impressed with the BOGOS app — super easy to set up and does exactly what we needed for our offers. Mina from support was amazing, super quick to respond and helped me get everything running smoothly. 10/10 service

Club of Spirits

Aug 21, 2025 on Shopify

Very nice support! working like a charme. Thanks to Mina from the support team!

Jollitail

Aug 21, 2025 on Shopify

App is really good. Customer support is fantastic! Mina went above and beyond to help me get the app just right to best sell on my store. My request, even though was not standard, was quickly acted upon, saving much time and potential work

Intertec Group W.L.L.

Aug 21, 2025 on Shopify

Amazing app with top-notch customer service! The tool itself is reliable and delivers exactly what we need, but what really sets it apart is the outstanding support. A special thanks to Anne, who has been consistently responsive, clear, and incredibly helpful. Her quick replies and regular updates make the whole experience seamless and stress-free. Having such dependable support is rare, and it truly makes a huge difference. Absolutely a 5-star experience – highly recommended!

Vellari

Aug 21, 2025 on Shopify

So far great app, and great support. Daniel was a big help.

Harrison Interiors

Aug 21, 2025 on Shopify

I haven't been able to try out all the features yet, but after just half a day I'm already very happy with the possibilities. I've been looking for a Shopify extension like this for a long time and finally found it today. What's more, the customer service (Mina) is extremely fast, helpful, solution-oriented, and friendly. I can highly recommend everything.

SKINS Compression NZ

Aug 20, 2025 on Shopify

Anne was very helpful!

Verdeva Cosmetics

Aug 20, 2025 on Shopify

The support team is so fast and friendly, especially MINA.

Astr

Aug 20, 2025 on Shopify

really good

Anua US

Aug 20, 2025 on Shopify

Bloomeffects

Aug 20, 2025 on Shopify

Very good support. App does everything it says and is worth the money.

ニュクス公式オンラインショップ

Aug 20, 2025 on Shopify

SnusLAB

Aug 19, 2025 on Shopify

isometonics

Aug 19, 2025 on Shopify

They did a great job helping me integrate the free gift with purchase! Thanks!!

Vermany

Aug 19, 2025 on Shopify

Mina from BOGOS is the most helpful person in the world. So kind.

Leafy

Aug 19, 2025 on Shopify

the customer support helped me and answered all the questions that needs answer. thank you so much minaaa.

Luza Pratas

Aug 18, 2025 on Shopify

Fast, smart, and attentive support. 5 stars!

The Car Parfum

Aug 18, 2025 on Shopify

Super friendly customer service. They're happy to help!

Beaukit Store

Aug 18, 2025 on Shopify

Great support team, my support assistant MINA helped me very well