Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Pure Gems & Stones Store: Awakened Days

Jan 21, 2025 on Shopify

Mina is really helpful, the support here is amazing. Strongly recommend store owners to donwload

Mastic Spa

Jan 21, 2025 on Shopify

The app works as promised, but customer support is where BOGOS.io really shines! Anne and Mina helped me set up my campaign fast, answered all my questions in minutes, and helped fix some issues that occurred.

LUOLAI

Jan 21, 2025 on Shopify

ANNE 服务态度非常好

Roze Avenue Danmark

Jan 20, 2025 on Shopify

We’ve had a fantastic experience with BOGOS.io. Their support team is incredibly fast and helpful. After explaining that we have multiple webshops using their app, they even gave us a great offer, which we truly appreciated. The app itself is excellent—easy to use, highly customizable, and integrates seamlessly with our sites. Highly recommended for anyone looking for a reliable and user-friendly solution!

illstinct®

Jan 19, 2025 on Shopify

never received such good support. All issues resolved quickly and with complete satisfaction. I love the app and the support. Best regards to Limousine

PicketPlay

Jan 19, 2025 on Shopify

myvedobiindia

Jan 17, 2025 on Shopify

very good experience with BOGOS team, I am giving 5 out of 5. because BOGOS team resolve my all task as I needed & create offer for my store.

Floeazy

Jan 15, 2025 on Shopify

This is hands down the best Shopify app we’ve ever used! After struggling with multiple apps that didn’t quite work, we finally found this gem. It’s perfectly optimized, runs seamlessly, and the support is phenomenal. Timber, in particular, was incredibly helpful and made the whole experience even better. Highly recommend this app to anyone looking for a reliable app to run offers on your store.

Melissa TH

Jan 14, 2025 on Shopify

This app is very user-friendly and provides excellent support. The service team is responsive and truly helpful, making the overall experience seamless and enjoyable. Highly recommended!

Gent&Gems

Jan 11, 2025 on Shopify

Awsome support. Thank you MINA and ANNE !!!

chamberofgods

Jan 10, 2025 on Shopify

got fast answers and support, Mina is very lively and articulate

Fragrance Revolution Boutique

Jan 10, 2025 on Shopify

Great customer service! Fast, friendly and very knowledgeable! Highly recommended!

Love Depot

Jan 10, 2025 on Shopify

I love how quick the support is and how helpful ANNE and BRIAN have been. Must have app for all the stores out there who plan to give freebies, gifts and other complex priority based giftings to end customer.

High Society

Jan 09, 2025 on Shopify

great app and great customer service.

Murad Italia

Jan 09, 2025 on Shopify

The app works well and the support is amazing!

AMAZINGthing

Jan 09, 2025 on Shopify

Great and Speedy Customer Service *****

Dennis Wegstein

Jan 09, 2025 on Shopify

This was the very best support I´ve ever had! The team answered in minutes and made custom widgets for me, so that the appearance in the store is exactly like I want it to be. Great support, great app!

Apostle

Jan 08, 2025 on Shopify

Integration was super fast and easy. Anne was able to help us set it up fast and made sure it was working.

Abicus

Jan 08, 2025 on Shopify

I installed the BOGOS.io app into my Shopify store, and it worked great! I had a question about inventory levels, and Limo from the support team replied so quickly and was incredibly helpful. Their assistance made the whole process smooth and stress-free. Highly recommend!

Backyard BMX

Jan 08, 2025 on Shopify

Service has been very good and the support have been very quick and helpful.