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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by BOGOS

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Guru Makeup Emporium

Feb 07, 2025  on Shopify

Geat app, we have tried a few and this was the best for our complex set up, a reasonable price and works a treat! They are always adding and updating it and the team are super on it if you ever have any issues.

The Body Shop Sweden

Feb 07, 2025  on Shopify

Super fast and super good answers!

Root Rotation

Feb 07, 2025  on Shopify

App works well, customer service is very enthusiastic and efficient

LILLY PILLY COLLECTION

Feb 06, 2025  on Shopify

After 2 campaigns its pretty good.. Support has been excellent and responsive and assisted in configuration where required.

Novus

Feb 06, 2025  on Shopify

Daniel was so helpful, in a fraction of a second he fixed the issues i have been having for hours.

Alakazam Magic

Feb 06, 2025  on Shopify

100% Recommend. Super Fast reply and MINA helped me with EXACTLY what I needed! Definitely keeping this app!

Valrhona preproduction

Feb 06, 2025  on Shopify

support très réactif et efficace. je recommande, merci Anne.

The Health Store Hong Kong

Feb 04, 2025  on Shopify

Moonje

Feb 04, 2025  on Shopify

great app and awesome customer support. And my special thanks to MINA for being so patient with me and answering all my questions. ❤️

Swag Your Cap

Feb 04, 2025  on Shopify

Great support team!

Rubira

Feb 04, 2025  on Shopify

great experince with Mina!

Hachi Shears

Feb 04, 2025  on Shopify

I have been using this app for some time now, and I am thoroughly impressed. The setup process is incredibly straightforward, making it easy to get started. What truly stands out, however, is the exceptional customer support. Mina, in particular, went above and beyond to assist me with setting up a new gift offer combination. Her expertise and responsiveness made a significant difference in my experience, and I truly appreciate her help. Overall, this app is user-friendly, efficient, and backed by fantastic support—highly recommend it!

iceandgold

Feb 03, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Excellent Support & Seamless Installation! Daniel, Anne, and Brian were incredibly responsive and helpful in getting the Bogo.io app installed on my website. They made the entire process smooth and hassle-free, answering all my questions promptly and ensuring everything was set up correctly. Their professionalism and dedication to customer support truly stood out. Highly recommend!! Now I hope this app will increase my store's AOV

Cahê Pro

Feb 03, 2025  on Shopify

Very friendly and totally helped me!

LemmeCook

Feb 03, 2025  on Shopify

super solid experience, team works around the clock to get you setup and done quickly. highly recommend.

GAZZAZ

Feb 03, 2025  on Shopify

excellent, Excellent technical support and a professional technical team, Many thanks to Anne and Brian for their great effort

Ally Shoes

Jan 31, 2025  on Shopify

Very intuitive user experience and well-designed app. Customer support (Daniel, Mina) is extremely responsive and helpful. Would highly recommend.

Simply Organic Bamboo

Jan 30, 2025  on Shopify

Great app for Free Gift functionality. Customer service has been very responsive and easy to work with. Mina in particular has been fantastic. We appreciate her support and for going above and beyond to help our business.

Mode Marie HK

Jan 30, 2025  on Shopify

Support from Mina has been very timely even on a late Friday night. excellent support and great help on questions, had my app set up in no time

The Archive Store

Jan 30, 2025  on Shopify

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian!

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