Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,151)

Overall rating

5

2,107
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

NWL

Nov 10, 2025 on Shopify

Clean Screens

Nov 10, 2025 on Shopify

Great app. Mina has been extremely helpful, getting questions answered and requests done swiftly.

Beisbolmania

Nov 10, 2025 on Shopify

Exelente equipo , muy profesional facil de hablar con ellos ,Mina es buena en lo que hace

Infinity Lighting

Nov 10, 2025 on Shopify

mamacareau

Nov 10, 2025 on Shopify

It is a great app to use. Mina, who is responsible for helping me whenever I have questions about this app, answered very patiently and in detail. She also took quick action to help me fix my issues. Highly recommend this app!

Supercharge Your Gut

Nov 09, 2025 on Shopify

ANNE SAVED MY LIFE! Ha. A great and efficient help.

Moss St. Fragrances

Nov 09, 2025 on Shopify

Great app and service. Very responsive on chat and helpful. Would recommend!

Road Armor

Nov 08, 2025 on Shopify

Evelyn went above and beyond. Our team couldn't get the free-gift promo working in time and she stepped in, solved it fast, and made sure our Veterans Day launch didn't miss a beat. Professional, quick, and incredibly capable. FIVE STARS!

The Little Bunny Australia

Nov 08, 2025 on Shopify

Fantastic app! Super easy to install and customise. The integration works smoothly, and the support team is absolutely amazing, quick, friendly, and very dedicated. Huge plus for the great service! I highly recommend this app to anyone looking to set up BOGO promotions effortlessly.

Malviscooking

Nov 08, 2025 on Shopify

SAV très reactif et de bon conseil

Rossa Magenta

Nov 07, 2025 on Shopify

Gran experiencia que eh tenido hasta ahorita, y la atención cuando tienes dudas INCREIBLE

Pole Junkie

Nov 07, 2025 on Shopify

Very quick responses and resolutions when figuring out the app set up :) they made it all very easy.

ANTAN Créations

Nov 07, 2025 on Shopify

Formovie Europe

Nov 07, 2025 on Shopify

I had some questions about setting up my bundle promotions, and Mina was absolutely fantastic! She guided me step by step, answered all my questions quickly, and made sure everything was working perfectly. The app itself is very user-friendly, and with Mina’s help, I was able to launch my promotion without any issues. Highly recommended!

MOVEMAGIC

Nov 07, 2025 on Shopify

ANNE 的支持无与伦比，任何问题都很快得到回复并且快速解决

Formovie US

Nov 07, 2025 on Shopify

I just want to say a huge thank you to Mina from the BOGOS support team! She was incredibly helpful and patient while assisting me with setting up my bundle and free gift campaign. Mina quickly understood my issue, explained every step clearly, and even helped me test the setup to make sure everything worked perfectly. Her professionalism and kindness made the whole experience smooth and stress-free. Thanks to her, my promotion is now running successfully. Highly recommend both the app and the amazing support team — especially Mina!

Vibra

Nov 07, 2025 on Shopify

Mina me ha solucionado todos mis problemas rápidamente, gracias.

OZRC

Nov 07, 2025 on Shopify

Developer support is excellent, they are fast to respond and resolve any issues.

RazonComfort

Nov 07, 2025 on Shopify

He was very helpful and my gift discount worked perfectly

ÉCLAT NOIR

Nov 06, 2025 on Shopify

Absolutely outstanding support: fast, friendly, and incredibly efficient. Mina went above and beyond to solve my issue in minutes and made the whole process effortless. If I could give more than 5 stars, I would. Thank you, Mina, for your exceptional help!