Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,637
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

The daily fuck

Jul 25, 2025 on Shopify

super!

zozitta

Jul 24, 2025 on Shopify

8style

Jul 24, 2025 on Shopify

Great customer support from Anne! Thank you

ampm

Jul 24, 2025 on Shopify

Thank you BOGOS team for your dedicated support! Very extensive features and user-friendly built-in customization and translation functions.

CBS Power Tools

Jul 24, 2025 on Shopify

I'm a first-time user of this app, and I have to say the support has been excellent. Anne guided me through everything step by step, answered all my questions patiently, and made sure I understood how it works. After following her instructions, everything is working just like she said. Really appreciate the support and professionalism — thank you, Anne!

Schulkrams

Jul 24, 2025 on Shopify

Nice app and good service

Divina

Jul 23, 2025 on Shopify

Excellent Support & App! Vivia was absolutely amazing! She was super nice, incredibly understanding, and so patient throughout our conversation. She solved my issue quickly and made the whole experience so easy. I truly appreciate the support — and I also LOVE the app! Highly recommended!

Tailo

Jul 23, 2025 on Shopify

Chloe was super helpful and patience.

香緹卡

Jul 23, 2025 on Shopify

Beauty Line

Jul 23, 2025 on Shopify

Zee was really helpful!

Sable Boutique

Jul 22, 2025 on Shopify

Great app and even greater service. Highly recommend!

Otakuya

Jul 22, 2025 on Shopify

Mina me ha ayudado mucho y muy rápido, la app funciona muy bien, muchas gracias!!

OCOCHI

Jul 21, 2025 on Shopify

Great app - good functionality and responsiveness from customer service. Made the changes I required very quickly. Looking forward to exploring the app more.

Green Envee Retail

Jul 21, 2025 on Shopify

Very helpful answering questions prior to launching use of app. Seems to work for everything we need with two online stores.

Zanash Cosmetics

Jul 21, 2025 on Shopify

Mina provided exceptional support, I'm truly satisfied and very grateful. Thank you!

Drift Frames ™

Jul 20, 2025 on Shopify

TheraWear

Jul 20, 2025 on Shopify

Awesome team, was fast and aimed to make it work smoothly with our custom theme. Thanks David and the team at BOGOS :)

Nitrolithic Labs

Jul 19, 2025 on Shopify

Had an issue with setting up an offer on my supplement brand shop. Mina was able to quickly help me resolve the issue! So far, so good! nitrolithiclabs.com

Vulturus

Jul 19, 2025 on Shopify

Help from A to Z, 10000 points, thank you very much Anne

Nordic Hide Collection

Jul 18, 2025 on Shopify

Excellent service from support- they guided me step by step on the free plan