Shopify FreeGifts App Review: Features, Pros & Cons

Name: BOGOS: Free Gift Bundle Upsell
Brand: Shopify
SKU: shopify-freegifts-app-by-shopify
Rating: 5 (3227 reviews)

Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Shopify

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Nash+Nova

Nov 20, 2025 on Shopify

Customer service great! Quick and very helpful + the app itself is very user-friendly. Would highly recommend!

The beautiful game

Nov 20, 2025 on Shopify

boldouterwear

Nov 20, 2025 on Shopify

Excellent app and customer service is super fast and helpful. Love it!!

Kettl

Nov 20, 2025 on Shopify

Support from MINA was fantastic and thorough. Thank you so much!

Pieces of Art

Nov 20, 2025 on Shopify

Needed help with a problem. Evelyn replied quickly with a good answer and the problem was fixed very fast. Great app!

Mister Barish

Nov 20, 2025 on Shopify

Gift A Personalised Rosary

Nov 20, 2025 on Shopify

Great service! very friendly and quick!

UNE CONCEPT

Nov 20, 2025 on Shopify

Magazine Shop US

Nov 20, 2025 on Shopify

Mina was prompt and helpful in getting my shop promos up and running!

Meor

Nov 20, 2025 on Shopify

Excellent & immediate support via chat from Mina when setting up :)

Clean Like A Pro

Nov 20, 2025 on Shopify

excellent service from Anne. She helped me set up my free gift fast and gave me peace of mind that it would be all ready to go without any issues.

Hopkins Formulations

Nov 20, 2025 on Shopify

Anne provides truly world-class support! As a freelancer, this level of service is a game-changer and the main reason I confidently recommend BOGOS to my clients.

Kalevala

Nov 20, 2025 on Shopify

ATTODE

Nov 20, 2025 on Shopify

Amazing Service

WE ARE LÚX

Nov 20, 2025 on Shopify

Nomu Matcha

Nov 20, 2025 on Shopify

ZEE was so helpful! Thanks so much.

Ohora Türkiye

Nov 20, 2025 on Shopify

Thank you so much for your help, guys Zee and Alex! You guys are great!

Sandbaggy

Nov 19, 2025 on Shopify

Customer support is fast and amazing! Daniel was super helpful - answered all my questions, assuring me that this app would do everything i needed it to do and helped me through every step of the process. So far the app seems super intuitive and easy to use.

CGV

Nov 19, 2025 on Shopify

Performax Labs

Nov 19, 2025 on Shopify

Daniel was amazing and helped me out SO much!