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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by BOGOS

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

唯有機 Oui Organic

Apr 02, 2025  on Shopify

Mina's customer service responds quickly when there’s an issue, which is reassuring.

Chocolate Box

Apr 02, 2025  on Shopify

Emerson and Friends

Apr 01, 2025  on Shopify

Amy has been very helpful. The team answers right away and help me with every troubleshooting. Thank you all for making my offer be live and working with Inventory. RECOMMEND.

Myone Jewelry

Mar 31, 2025  on Shopify

best service

The Little Homie

Mar 31, 2025  on Shopify

I have been searching the internet for a solution and when I found this app, Mina helped me immediately to set up exactly the promotion I needed. It was so easy, highly recommend the support I received and I feel really confident about my upcoming promo.

Tinkle 🌱

Mar 31, 2025  on Shopify

Super easy to use and the support team is always quick to help. We rely on it every time we run a BOGO sale!

Biblio Bloom

Mar 29, 2025  on Shopify

Highly Recommend! Super Flexible App + Amazing Support Team I've tried several gift apps before, but BOGOS.io Free Gift BOGO Bundle is by far the most impressive! What I love most is how feature-rich and flexible it is — it gives store owners so many options to customize promotions exactly the way they want. Whether it's BOGO, tiered gifts, or different product rules, everything can be tailored to match your preferences. Another thing that really stands out is how beautifully the free gifts are displayed on the storefront. It catches customers’ attention immediately and encourages them to grab the offers — which has definitely helped boost engagement and conversions. But what truly made the experience great is the support team. They’re incredibly friendly, quick to respond, and super helpful. I had quite a few questions and some unique requests, and the team not only guided me patiently but even helped adjust the app to fit my needs. It felt like I had a tech team backing me up! Huge thanks to the BOGOS team — your support and dedication are much appreciated. Keep up the amazing work!

vosem

Mar 28, 2025  on Shopify

Fantastic app! Very good and quick support from Mina. I get replied the very second i chat to support and my issues get fixed in 5 minutes. I recommend!

Noordcode

Mar 27, 2025  on Shopify

Very good customer service support of Anna, amazing fast and helpful response!

Matsui Hair Australia

Mar 27, 2025  on Shopify

artstufflondon

Mar 27, 2025  on Shopify

This app is incredible. I tired about 4 cheaper ones to start and when i cam accross this i realised why its more expensive. The Support was also incredible!

Koral Secrets Kosova

Mar 26, 2025  on Shopify

BOGOS is one of the best apps for creating offers on shopify. A lot of options and their costumer service is very fast on replying and solving issues. HIGHLY RECCOMEND

QUIT IT

Mar 26, 2025  on Shopify

very helpful!

RY.com.au

Mar 26, 2025  on Shopify

Mina helped me everyday setting up the app optimising all features. Everything was fixed quickly and done exactly what I asked, made it so simple. Recommend 100%

Coco & Cici

Mar 25, 2025  on Shopify

Great help from Anne and Brian today. Quick and friendly!

Premier Nail Source

Mar 25, 2025  on Shopify

Anne was very helpful with helping us set up some promotions after downloading the app. Great support!

Saveria

Mar 25, 2025  on Shopify

daniel was very helpful

Healthsolutions.online

Mar 24, 2025  on Shopify

Really good app. Has a lot of features and some customisations built in. If you know CSS as you can make some styling changes yourself. For any other customisations, their support team is extremely helpful. I highly recommend this app. Anne from their support team in particular is very attentive and very proactive and has made my experience with this app very enjoyable.

kikubeads

Mar 24, 2025  on Shopify

I'm very excited Anne and Brian give me full support and I really recommend this app for who is looking to increase Shopify sales

missing-pen.com

Mar 24, 2025  on Shopify

Die App bietet super Möglichkeiten für Aktionen, Cross- und Upselling! Technisch gab es kleine Herausforderungen, aber das Support Team hat diese sehr schnell und genau nach Wunsch bearbeitet. Absolute Empfehlung!

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