Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,151)

Overall rating

5

2,107
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Monday Muse

Nov 19, 2025 on Shopify

Really excellent customer service, and great segmentation for GWP including subscription vs one-time segmentation. Really good to have a GWP set by price AS WELL AS certain products. Highly recommend!

AmyAura

Nov 19, 2025 on Shopify

Great customer support. Mina was great help!

FRÉ France

Nov 19, 2025 on Shopify

Excellent plugin, has lots of options for promotions of gift products etc. Excellent support, fast and professional! Highly recommend!

PillowPillow

Nov 19, 2025 on Shopify

superb customer support from Anne

Whole Bubs

Nov 19, 2025 on Shopify

Mina was very helpful

Simply Sori

Nov 19, 2025 on Shopify

Great customer service! Answered all my questions!

Poofi Pet Store

Nov 19, 2025 on Shopify

HYD Collective

Nov 18, 2025 on Shopify

fast and attentive customer support! thanks to Anne, my problem was solved and custom code made for my stores widgets within minutes. truly a high level of support.

Vela

Nov 18, 2025 on Shopify

SUPER HELPFUL. fastest app support i have gotten

Pixonem

Nov 18, 2025 on Shopify

Great team they respond very quick thanx mina <3

BE HYDROGEN

Nov 18, 2025 on Shopify

Mina was a great help setting up our black friday deals - was there each step of the way and provided really helpful guidance t ensure this was done correctly.

Giri Designs

Nov 18, 2025 on Shopify

Customer service is quick and helped me fix my problem with custom coding. Just started using it but so far happy with the set up.

Get A Grip Club

Nov 18, 2025 on Shopify

Easy setup & Mina was very helpful

50cards

Nov 18, 2025 on Shopify

MINA was very helpful setting up what I needed done, barely took any time at all, very recommended!

ADELINE

Nov 18, 2025 on Shopify

great support from MINA really helpful nature

Vital Health Mexico

Nov 18, 2025 on Shopify

Parent Rising

Nov 18, 2025 on Shopify

Fantastic support. David, Robert, and Hanna were quick to respond and help with a technical question and resolved my issue quickly. The app also works well on my site and has increased my conversion and average cost per sale.

Yummy Sports

Nov 18, 2025 on Shopify

Great app and super easy to use! It helped us set up a gift-with-purchase promotion in just a few minutes. The support team is amazing—special thanks to Evelyn, who was incredibly helpful and quick to respond. Their dev team also help customized the style of most widgets and make it appear in our custom slider cart. Highly recommended!

EarthnAirCreations

Nov 18, 2025 on Shopify

Great app and wonderful support! They are super helpful in helping us through setup and bugs. The bundles and features do everything we wanted. Thanks so much!

Strapology Store

Nov 18, 2025 on Shopify

An amazing app at the best price on the market. Works very smooth. Support is also amazing, Austin sorted out my requests in minutes. Highly recommended.