Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Henry’s House Of Coffee

Apr 12, 2025 on Shopify

ELISABETH ÁLVAREZ COSMETICS

Apr 11, 2025 on Shopify

Timber was very helpfull in just 2 minutes he solved all my questions. 100% efficient. I recomend you this app

Only Seeds

Apr 10, 2025 on Shopify

Top Service

LULUPASSION

Apr 10, 2025 on Shopify

Good customer!

Sleepy

Apr 10, 2025 on Shopify

Great app, Highly recommended.

Carista

Apr 10, 2025 on Shopify

Amazing product. Thank you so much for the help to Mina and the entire BOGOS team.

teethlovers

Apr 10, 2025 on Shopify

Mikie and Brian helped us so much! I can't programme myself and all the changes and requests were made for us. THANK YOU!

Magnomatic

Apr 09, 2025 on Shopify

Easy to set up, and the customer service is second to none. Very fast responses and quick fixes to each of the customizations I asked for.

NutraLinea

Apr 09, 2025 on Shopify

Mina respons was very quick and she was very helpfull. App is working great so far!

The Brooklyn

Apr 09, 2025 on Shopify

I've used many GWP apps but this one is by far the best and most superior. You can filter by country, customers can't abuse the gifts by increasing the quantity, and the support is super fast, super efficient. Really impressed! David was fantastic to deal with.

Alya Skin AUS

Apr 09, 2025 on Shopify

Had a few questions and Mina was so quick to help me out. Issues solved

Geeksoutfit

Apr 08, 2025 on Shopify

Great support，Very good experience

Vairam

Apr 07, 2025 on Shopify

I recently tried BOGOS, and I must say—what an experience! From the moment I interacted with their service, everything felt smooth, well-designed, and customer-centric. What I loved most: Great value for money – True to the name, their BOGO (Buy One Get One) deals are generous and actually useful. Customer support – Support Person - MINA - Responsive, polite, and quick to resolve queries. That’s rare these days.

Bleu and Blis

Apr 06, 2025 on Shopify

THE FACE SHOP

Apr 04, 2025 on Shopify

Of course, 5 Stars, I've been using the BOGOS app on my Shopify store, and honestly, it's been such a smooth experience. The app is super easy to use, the design is clean, and setting up offers takes no time at all. There are plenty of flexible options for different types of promotions, which is really helpful. But what I love the most is the instant help support. Anytime I had a question or needed help, I got a reply straight away. A special shoutout to Mina, who has been incredibly supportive.. every time I reached out, She always understood exactly what I needed and got it done in literally got it done in literally a minute. So professional and efficient! If you're looking for a user-friendly app with top-notch support, I definitely recommend BOGOS. It’s made running promotions on my store so much easier!

Upstream Flyfishing

Apr 03, 2025 on Shopify

Very easy to install and set up on our site. Amy in the support team was very helpful in handling any questions. Looking forward to seeing the results of this promotion.

AllenTeas

Apr 03, 2025 on Shopify

AsomBroso Tequila

Apr 02, 2025 on Shopify

Timber was very quick and helpful - thanks!

Orange and Thyme

Apr 02, 2025 on Shopify

I've downloaded a few bundle apps trying to find the right fit. After downloading the BOGOS app - I've already successfully integrated it into my store. I've created and customised bundles, requested assistance through the chat - and all done in under an hour! Thank you Brian and Anne for your speedy assistance! 10/10

First Amsterdam

Apr 02, 2025 on Shopify

Great app! Easy to use, really good functions and perfect support from Mina and her colleagues.