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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by BOGOS

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

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Reviews (2,344)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

PALLADIUM EU

Apr 24, 2025  on Shopify

We recently integrated the BOGOS.io app to implement a gift-with-purchase promotion, and it has exceeded our expectations. The app functions flawlessly and offers an intuitive configuration process that perfectly suits our needs. What truly stands out is their outstanding customer support — the team is highly responsive, knowledgeable, and provides immediate solutions to any queries. We highly recommend BOGOS.io for anyone looking for a reliable and efficient promotion tool.

GYS

Apr 24, 2025  on Shopify

Very convenient, with full functions. Thank you very much for Mina's help, very professional and considerate.

Zinus NZ

Apr 24, 2025  on Shopify

Very impressed with the plugin as it was the first bundle type of plugin that allows me to bundle based on a variant. Couldn't find anything in the comments or description for it, but once I tested it, I could use it. Very happy with the quality, Mina gave very quick and fast support, and now I'm running. This app is well worth the price and the functionality it offers is second to none.

Cigars Direct

Apr 24, 2025  on Shopify

Mina was AMAZING! She is very patient and knowledgable. We were able to resolve my issue. Thank you Mina

Velolys

Apr 23, 2025  on Shopify

Very professional and attentive support, especially Mina who is very kind and pleasant.

Wonderland222

Apr 23, 2025  on Shopify

Excellent customer service! Needed assistance with BOGOs while they are were active and received immediate assistance to help resolve our setup error!

DIDION

Apr 23, 2025  on Shopify

早い対応、親切なコミュニケーション。また、アプリの作りも堅牢で、信頼がおけます。

Dr Locs

Apr 22, 2025  on Shopify

Spiritual Gangster

Apr 22, 2025  on Shopify

BOGO has resolved our gift with purchase need and have been incredible partners. Their customer service is unmatched, their team member Timber was quick to respond and resolved our issue in the midst of our promo. Would definitely recommend!

REVIBIKES

Apr 21, 2025  on Shopify

The customer support service is excellent and very fast

High Level

Apr 18, 2025  on Shopify

Absolutely amazing service! Thanks a lot.

Cesenne

Apr 18, 2025  on Shopify

Mina was incredibly kind and helpful throughout the entire process. I truly appreciated her support and the way she made everything feel easy and smooth. Grateful for her patience and care! Thank you kindly!!!

livadora.de

Apr 17, 2025  on Shopify

Anne did an AMAZING Job helping me solve ANY Problems!!!

Candy Kittens

Apr 17, 2025  on Shopify

Excellent support from Mina- Answered quickly and fully to resolve my queries. Nice and easy to use app too.

TIRTIR Official

Apr 17, 2025  on Shopify

SeneGence

Apr 16, 2025  on Shopify

So responsive and helpful. Always kind and lifesavers. Thank you

Optislim

Apr 15, 2025  on Shopify

WholesomeLiving.my

Apr 15, 2025  on Shopify

Great Support from DAVID, ANNE, BRIAN and MIKIE! Responsive and willing to take the extra steps to help us to make the best possible experience for our users.

TROVE Malaysia

Apr 15, 2025  on Shopify

MINA is very helpful and responsive! Solved my issue in short minutes!

Katamu Co

Apr 14, 2025  on Shopify

Mina was amazing

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