Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating

4.9

5

1,080
4

28
3

1
2

1
1

3

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Arise Legion

Jun 28, 2025 on Shopify

Mina was very quick to support and understood what I wanted without much explanation. Loved it.

RediClinic

Jun 27, 2025 on Shopify

outstanding support

3ltrio

Jun 27, 2025 on Shopify

brilliant customer service. thank you so much for your help

Airdog USA

Jun 27, 2025 on Shopify

ringers-western-development

Jun 27, 2025 on Shopify

Fast & excellent customer support.

L’Erbolario

Jun 27, 2025 on Shopify

The app has many useful features and is intuitive to set up. Excellent customer service, which provides fast and knowledgeable support. Very good app.

Peony Melbourne

Jun 26, 2025 on Shopify

Having the BOGOS.io free gift app for my store and the prompt personalised service from the support staff is pretty rare these days. A special shout out to Zee for my icon personalisation

Ora

Jun 26, 2025 on Shopify

Il mio negozio

Jun 26, 2025 on Shopify

MO MANE

Jun 25, 2025 on Shopify

I love the app, and the support from Chloe was amazing — fast, helpful, and friendly! The communication and overall service have been excellent

NEVAM KUYUMCULUK

Jun 25, 2025 on Shopify

The app is very good and does everything it claims to do very well. Mina from the support team was very helpful and friendly.

Performance Fungi

Jun 25, 2025 on Shopify

So far Liam has been great. While the app did have a logic issue, I trust that Liam will get the bug fixed to enhance the user experience.

Kobho Labs

Jun 24, 2025 on Shopify

Zola Nutrition

Jun 24, 2025 on Shopify

The app works super smoothly. Perfect for creating offers, gifts and bundles. Anne helped me customise the experience in no time and the support team is super helpful and professional. Recommend 10/10.

Vapeglobalstore

Jun 23, 2025 on Shopify

David’s amazing support made everything effortless!

thePets

Jun 23, 2025 on Shopify

Very easy to setup and works perfectly, great support also.

Chantecaille Beauté

Jun 23, 2025 on Shopify

CS Mina is very responsive and helpful.

Drvetion E-Bike

Jun 21, 2025 on Shopify

Adultsmart

Jun 20, 2025 on Shopify

Dododots Australia

Jun 20, 2025 on Shopify

This app has helped us a lot in generating more sale revenue. The customer support especially Anne & Brian are very responsive, friendly and can solve our issues promptly. Would recommend this app to anyone building their e-com store.