Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,143)

Overall rating

5

2,107
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Weego Portable Power

Nov 23, 2025 on Shopify

Shop CBD Kratom

Nov 23, 2025 on Shopify

QUARTERPAST NZ

Nov 23, 2025 on Shopify

mind-the-skin

Nov 23, 2025 on Shopify

fantastic support, super fast, responsive, nice

Abusia Store

Nov 23, 2025 on Shopify

Hanna was super helpful and resourceful. 5-stars!

The Derma Company

Nov 23, 2025 on Shopify

Fantastic App with even better support! I have recently installed this app to offer GWP's on my site, this works exactly as intended and there is plenty more I am yet to explore. The customer service has been second to none, remote accessing my system to resolve queries I had over functions not working (was my fault :$) & even custom changes to the appearance so we can comply with regulatory requirements from the brands we stock.

Hamvas Baba

Nov 23, 2025 on Shopify

very helpful, quick help

Face Dunk

Nov 22, 2025 on Shopify

Naturale Goddace | Clean + simple skincare

Nov 22, 2025 on Shopify

Quick response and effective service before my BFCM!

Maxvyn

Nov 22, 2025 on Shopify

Amazing support from NAOMI & ZEE! They were super friendly, patient, and helped me with everything I needed. The whole process was smooth and quick, and they made sure all my questions were answered clearly. I really appreciate the extra effort—they honestly made my day. Highly recommend their support team!

Hushdry

Nov 22, 2025 on Shopify

Great support

ambie

Nov 22, 2025 on Shopify

Super happy with the customer service! Mina resolved my issue in just a few minutes, which is great, especially now ahead of Black Friday. Great app and team.

PEARLED IVORY

Nov 22, 2025 on Shopify

Incredible staff that helps with everything you need!

Banyan Botanicals

Nov 22, 2025 on Shopify

Support was available on the weekend and took care of my request right away.

Artizan Coffee Roasters

Nov 22, 2025 on Shopify

Excellent customer support so far.

Whats Up Beauty

Nov 22, 2025 on Shopify

Waves Lenses

Nov 22, 2025 on Shopify

very fast response and very helpful support, Delwyn was my assistant and she was very kind

TruAyur IT

Nov 22, 2025 on Shopify

Angel Ruche

Nov 22, 2025 on Shopify

DELWYN and NAOMI today is super helpful and patience! i got my customs progress bar fixed. color and text customised! they guide me through it!

heroyne

Nov 22, 2025 on Shopify

I had to custom rearrange a feature. Anne and Brian helped within 2 minutes of me reaching out. I am impressed and very happy about the very fast solution.