Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

AS OF TODAY

May 04, 2025 on Shopify

Mina took care of my request today and resolved it promptly. I really appreciate her swift support and assistance.

VEGDOG AT

May 02, 2025 on Shopify

This is a great app that works flawlessly! On top of its excellent functionality, the customer support is outstanding. Anne was incredibly helpful and went above and beyond to assist us. Highly recommended to everyone!

YMK Aesthetics Shop

May 02, 2025 on Shopify

Daniel spend hours helping me make this work on my site! the support is amazing for this app!

Brandon Blackwood New York

May 02, 2025 on Shopify

Highly recommend this app. The setup was quick (even with our custom theme), and the support team is great/available 24/7! Thanks, Amy and Harry!

Rally Felt Co.

May 01, 2025 on Shopify

Mina and Raw were able to give me the customizations I needed SO QUICKLY! SO happy with this app!

Bio Ionic

May 01, 2025 on Shopify

So far, the app has been great! It makes setting up promotions super easy and has saved us a ton of time. There are a lot of helpful features that streamline our workflow, and the customer service has been amazing—shoutout to Mina, Daniel, David, and Timber for being incredibly quick and helpful. Highly recommend!

KEEPa

Apr 30, 2025 on Shopify

Mina was great help, got my problem sorted out very quickly!! App looks great on the site!!

Skinbabes Cosmetics - Le meilleur de la K-Beauty en ligne

Apr 30, 2025 on Shopify

Amazing app and client service!

Plasmabed

Apr 29, 2025 on Shopify

Great support from MINA

Amai Amara

Apr 28, 2025 on Shopify

Amazing experience. Managed to integrate with our native checkout and looking forward to seeing the results. Customized quite a few options and support was ready within seconds. 10/10 experience.

Nōka Matcha

Apr 28, 2025 on Shopify

Highly recommend this app! Super easy-to-use and amazing support team: shoutout to Anne for helping me create my first offer :)

DubaiScent

Apr 28, 2025 on Shopify

VeSync Japan

Apr 27, 2025 on Shopify

The coupon, bundle, and gift features are very useful. I am able to integrate this app with the PageFly page builder, which was a huge help. Customer support Anne, assisted me in resolving issues even over the weekend. Great app！

ShopSmiles Test

Apr 26, 2025 on Shopify

Good support from the devs of BOGOS and MINA when it comes to integration

In- & Outdoor Living

Apr 26, 2025 on Shopify

Bogos has a very quick support which is super helpful and respecful. Thanks MINA for all the help, especially during weekend!

On Her Desk

Apr 26, 2025 on Shopify

Anne from the support team was very helpful in helping us to set up a free gift with purchase according to our needs. She was responsive and accommodating.

Cure Cosmetics

Apr 25, 2025 on Shopify

Great support!

Gram Collections

Apr 25, 2025 on Shopify

Super Fast support, helped as soon as i installed the app got the job done no additional problems

VEGDOG SHOP

Apr 25, 2025 on Shopify

Great app, Great support. They went extra mile in adding a progress bar for our store. Mina helped us in onboarding

IntrinsiCurly Me

Apr 24, 2025 on Shopify

Wow, Mina responded so quickly and assisted me in making my promo stand out even better. Such simple software and incredible service.