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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,676)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

KAMANIKI ILLUSTRATIONS

Nov 21, 2024  on Shopify

Amazing App, customer service was top notch too. Highly recommend for anyone who wants to have free items added to their carts!

The Mahjong Line

Nov 20, 2024  on Shopify

Their customer support is incredible! Super excited to launch our first free gift when you spend over campaign.

HorseLoverZ

Nov 20, 2024  on Shopify

LIMO was super helpful and got us the changes we needed in a fast and efficient way. Thank You!

OZONE Leotards

Nov 20, 2024  on Shopify

Great product and service!!

Senifone

Nov 20, 2024  on Shopify

Prestige Botanicals

Nov 20, 2024  on Shopify

Great support!

exalteperfume

Nov 20, 2024  on Shopify

Thank you Mina and Daniel for your reactivity. We appreciate it.

Hope Innovations

Nov 20, 2024  on Shopify

We’ve used a variety of apps for our store to handle discounts, locked pages, upsells, and more, but this one is hands down the best we’ve ever tried. The support team is absolutely incredible—responses are almost instant, and even on their off days, the wait time is no longer than what you’d expect from any other app company. Mina was especially helpful, promptly answering all our questions and troubleshooting issues. The app itself is highly customizable and offers an impressive range of features for creating and tailoring discounts exactly to your needs. One downside is the app doesn't show saving, David and Daniel said they could code to show the amount they save, but than came back a day later and told us they could not do that in the app, which was a little disappointing. But the customer service is amazing and I still Highly recommend!

Colonna

Nov 20, 2024  on Shopify

AMY was tremendous help getting me up to speed with the app and setting up my first offers. The app is extremely powerful and I'm hoping will help us increase revenue!

Mayflower

Nov 20, 2024  on Shopify

Orthena

Nov 19, 2024  on Shopify

merci a LIMO qui ma aidez a utiliser l'app

Oshun Studios

Nov 19, 2024  on Shopify

Thank you Daniel for your assistance! amazing app

Sheet Happens

Nov 19, 2024  on Shopify

This really saved us to launch our yearly holiday promo for our first year using Shopify, it couldn't get much easier to setup up. David on the support team has been a really excellent help with the minor adjustments to make for the best user experience!

Kidzstation

Nov 19, 2024  on Shopify

Big thanks to BOGOS support team who always help me to find and solve the issue i experience so far when creating the offers. Especially big thanks to Mina who patiently help me to check the issue and tried to access to my store, check and finding the root cause and help to provide solution. She has good explanation and give the instruction to me to reproduce the steps and now the issue is sorted out. She is really really good!! Looking forward to reach her again if i have any question/concern

Diamond Monster | Diamond Rings, Luxury Jewelry, Engagement Rings

Nov 19, 2024  on Shopify

good service

Dachshund-couture.com

Nov 19, 2024  on Shopify

Mina hat mir super weitergeholfen. Insgesamt eine coole App, aber wenn man sie kombinieren will mit Rabatten etc, dann kann das schon ein bisschen Geduld in Anspruch nehmen. Aber der Support ist super

VeLift

Nov 18, 2024  on Shopify

I needed help to set up a few things, but Mina was there for me straight away and supported me very well. The app is easy to understand and works really well.

United State of Indiana

Nov 18, 2024  on Shopify

The app works great and support is very helpful! Mina did a great job helping me get my offers set up, and I'm confident they will help if I run into any issues in the future!

Afsennah

Nov 18, 2024  on Shopify

BOGOS.io is amazing! Especially Mina with her great and fast service. definitely recommend this plugin!

Acmedent

Nov 18, 2024  on Shopify

The app is great, has all functionalities my store needs. Mina was amazing fixing a tech issue in a few minutes. The support is always available, and that's make a huge difference for customers.

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