Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,630
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Vensyl

Sep 09, 2025 on Shopify

Thank you, Evelyn!

Gizmora Tech

Sep 09, 2025 on Shopify

I had a problem with one of the widget's display on my store. Mina was so helpful and helped even though I had many questions and couldn't explain myself clearly at first. great customer service!

CASEMYARTS

Sep 08, 2025 on Shopify

Mina was such a lifesaver! We ran into some issues with the ''free gift'' function and she got it fixed super quickly. Really appreciate her patience and how smoothly everything was handled. Thx a mil Mina!

FMS Model

Sep 08, 2025 on Shopify

Excellent! Anne helped us a lot. Good service and APP.

XQUISIT Empressions

Sep 08, 2025 on Shopify

Evelyn, Provided excellent support and guidance. She also made a recommendation to better assist with the funnel I was trying to offer the customer. I really appreciated her knowledge and attentiveness to ensuring I understood how to work the different products offered in BOGOS.

Matties Bags

Sep 08, 2025 on Shopify

Muy rápida la atención al cliente, en especial gracias a Anne

O.E.L. - leckerstes Olivenöl und Oliven!

Sep 08, 2025 on Shopify

Mina did an outstanding job! She was extremely professional, quick to respond, and went above and beyond to make sure everything was set up perfectly. Her support was clear, friendly, and solution-oriented, which made the whole process smooth and easy. Truly excellent work — I couldn’t be happier!

nicapur®

Sep 08, 2025 on Shopify

Very helpful

Catwa Deals - كاتوا ديلز | Perfume online shop In Egypt

Sep 06, 2025 on Shopify

Very nice app and the team helped me with my concern . Very Recommended

ADSE Apparel

Sep 05, 2025 on Shopify

Mina and the team did an excellent job in helping me create the offers

Elmore

Sep 05, 2025 on Shopify

Amazing support from Mina

Fluff & Whiskers

Sep 05, 2025 on Shopify

Very happy with this app and the support team (specifically Liam) is super helpful. I had some issues with the formatting and it only took a few minutes to get it fixed once I reached out via the support chat. Highly recommend.

Joto Imaging Supplies US

Sep 04, 2025 on Shopify

Great support from Hannah, Wayne, Evelyn and Brian!

Holy Hemp

Sep 04, 2025 on Shopify

Very good and fast support with Anne :)

Dekbed-Discounter

Sep 04, 2025 on Shopify

Mina helped us today with some questions. Great customer support! App itself is very useful and works as expected.

SPQR SHOP

Sep 04, 2025 on Shopify

remembher.in

Sep 04, 2025 on Shopify

Thank you. Anne was extremely helpful and quick at her response. Appreciate the prompt efforts!

On Cloud Slime

Sep 03, 2025 on Shopify

Anne was so amazing, prompt in response and helpful! I switched from another app to this one in a heartbeat with her quick and knowledgeable responses. Everything was resolved and done so smoothly, i can't recommend this app enough! Thank you Anne and team!

CineRig

Sep 03, 2025 on Shopify

Anne was a massive help! She worked around my schedule and was very personable throughout the process!!

MOODOVATION

Sep 03, 2025 on Shopify

I would definitely recommend this app. And I say this because customer service is very efficient and the app is easy to navigate. If you ever run into any problems they're right there ready to help. Save me so much headache and Time. Shout out to Hanna! Thank You! Keep up the amazing work.