Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating

4.9

5

1,082
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28
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1
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1
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What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

iceandgold

Feb 03, 2025 on Shopify

⭐️⭐️⭐️⭐️⭐️ Excellent Support & Seamless Installation! Daniel, Anne, and Brian were incredibly responsive and helpful in getting the Bogo.io app installed on my website. They made the entire process smooth and hassle-free, answering all my questions promptly and ensuring everything was set up correctly. Their professionalism and dedication to customer support truly stood out. Highly recommend!! Now I hope this app will increase my store's AOV

Cahê Pro

Feb 03, 2025 on Shopify

Very friendly and totally helped me!

LemmeCook

Feb 03, 2025 on Shopify

super solid experience, team works around the clock to get you setup and done quickly. highly recommend.

GAZZAZ

Feb 03, 2025 on Shopify

excellent, Excellent technical support and a professional technical team, Many thanks to Anne and Brian for their great effort

Ally Shoes

Jan 31, 2025 on Shopify

Very intuitive user experience and well-designed app. Customer support (Daniel, Mina) is extremely responsive and helpful. Would highly recommend.

Simply Organic Bamboo

Jan 30, 2025 on Shopify

Great app for Free Gift functionality. Customer service has been very responsive and easy to work with. Mina in particular has been fantastic. We appreciate her support and for going above and beyond to help our business.

Mode Marie HK

Jan 30, 2025 on Shopify

Support from Mina has been very timely even on a late Friday night. excellent support and great help on questions, had my app set up in no time

The Archive Store

Jan 30, 2025 on Shopify

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian!

K-Beauty Store

Jan 29, 2025 on Shopify

Great app, works very well in comparison to other free gift apps. Mina from support is very quick, efficient and super friendly!

Pierre IBAIALDE

Jan 29, 2025 on Shopify

Application facile et support efficace et rapide.

Mastic Spa

Jan 29, 2025 on Shopify

We have BOGOS installed in 2 stores and the experience is stellar! The app delivers on its promise, and the customer support is truly fast, reliable, and very kind. I really recommend it!

Feldart

Jan 29, 2025 on Shopify

Does what it says and great support - special shout out to Anne

EVER Skincare

Jan 28, 2025 on Shopify

The customer support at BOGOs is truly wonderful, they make everything so easy. I love all the additional features they are adding too. Extra shout out to Robert and Brian for making some customizations for me, but we always have great experience with all their representatives.

Havre de Luxe

Jan 28, 2025 on Shopify

Customer support was fantastic! Issue was resolved within minutes, highly recommend!

Elephant Box

Jan 28, 2025 on Shopify

i would recommend this app, I needed a bundle app to do a very specific job on a few pf my products and this one looked the best. Anne and the team spent a lot of time today helping me tweak and make sure it looked and worked perfectly. I will no doubt call on them for more help as I add more of the features of the app.

Estelino

Jan 28, 2025 on Shopify

Application qui fonctionne toujours parfaitement ! Support avec Mina parfait ! Je recommande !

SarahBethYoga Store

Jan 28, 2025 on Shopify

Great app with FANTASTIC customer support! Daniel got back to me immediately and solved my issue within 1 min. Very helpful and knowledgeable. Thanks!

The Body Bar

Jan 28, 2025 on Shopify

yes its great and customer service is amazing

Sgaravatti Shop

Jan 28, 2025 on Shopify

Ancora devo capire se l'app è realmente quello che mi serve ma il supporto tecnico è fantastico e voglio ringraziare ANNE per il suo prezioso aiuto!

Stag & Hen

Jan 28, 2025 on Shopify

So far the app has been easy to set up and customize. The support team has been really helpful as well. Shout out to Anne and Brian!