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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Shopify

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Maven Torch

Sep 18, 2025  on Shopify

Great customer service, very helpful and patient.

4FurBaby

Sep 18, 2025  on Shopify

This app offers comprehensive features, and the support team responds very quickly to questions and issues. Anne and Brian in particular were incredibly helpful throughout the process. I highly recommend this app!

Tommy Equestrian European

Sep 18, 2025  on Shopify

Thanks to the great help of Mina the gift works perfectly fine now!

VELVET GLOW ⎮ Korean Skincare

Sep 18, 2025  on Shopify

One of the best apps we’ve ever used! Works flawlessly, independent of discounts, and does exactly what it promises. Super easy to set up and perfect for free gift promotions in the shop. The customer support is outstanding – replies within seconds and even helps with custom adjustments. Couldn’t ask for better support. Highly recommended!

Settimo Cielo Abbigliamento

Sep 17, 2025  on Shopify

Health y Sol

Sep 17, 2025  on Shopify

The app is really simple to use, the customer support is quick and very helpful (shoutout to Anne and Zee)

Stupid Car Tray

Sep 17, 2025  on Shopify

My problem was solved within 5 minutes of initiating contact. The chat support was seamless! Thank you!

No Quitters Allowed

Sep 17, 2025  on Shopify

Great app, easy to use and wonderful support! Anne was great with helping me with starting my first offer

Patrick Kun Magic

Sep 17, 2025  on Shopify

PRFRM

Sep 17, 2025  on Shopify

Customer service is extremely fast!

Lung Aid

Sep 17, 2025  on Shopify

Great Work. Fast service.

Mambobabyfloat.com.au

Sep 16, 2025  on Shopify

Mina is a good customer support, before i was using Fastbundle for free gift offer, and they charge too much more than 100 USD, now I am with bogos, better offers and only 29.99USD, I own more than 20 stores, and any dollar is important, + customer support is always available, with you a good luck

CosyCutie

Sep 16, 2025  on Shopify

I’m genuinely impressed with how smoothly BOGOS integrates with our Foxecom theme. The setup was straightforward, and all of the free gift and bundle offers worked perfectly right out of the box—no glitches or styling issues. The interface feels intuitive, and customers can easily see and claim their gifts, which has helped increase our average order value. A special mention goes to the support team. They’re incredibly enthusiastic and responsive. Whenever I had a question, they replied quickly with clear instructions and even went the extra mile to ensure everything looked perfect on our site. It’s rare to find an app that combines powerful features, smooth performance, and such outstanding customer service. Highly recommended!

Tiger Fitness

Sep 15, 2025  on Shopify

The APP works great, and EVELYN helps provide us with the absolute best support any time we have questions. I highly recommend the app and their CS.

Nature's Source Inc

Sep 15, 2025  on Shopify

Polomanor

Sep 15, 2025  on Shopify

Sau thời gian sử dụng, tôi nhận thấy ứng dụng này có nhiều điểm mạnh đáng chú ý. **Điểm nổi bật:** App cung cấp đa dạng các phân loại khuyến mãi, giúp người dùng dễ dàng áp dụng nhiều chương trình khuyến mãi khác nhau một cách linh hoạt. Giao diện của BOGOS được thiết kế trực quan và dễ thao tác, ngay cả người dùng mới cũng có thể làm quen nhanh chóng. Đặc biệt, đội ngũ hỗ trợ của app rất nhiệt tình và phản hồi kịp thời khi có vấn đề phát sinh. **Hạn chế cần cải thiện:** Tuy nhiên, app vẫn còn một số hạn chế về khả năng tùy chỉnh. BOGOS nên tích hợp phần custom CSS cho phép người dùng tự điều chỉnh giao diện theo ý muốn. Mặc dù team hỗ trợ sẵn sàng hỗ trợ fix custom, nhưng quá trình này có thể mất khá nhiều thời gian. **Kết luận:** Nhìn chung, BOGOS là một lựa chọn tốt cho các shop Shopify muốn tạo bundle hiệu quả với nhiều tùy chọn khuyến mãi đa dạng.

Flourish Herbals & Aromatherapy

Sep 15, 2025  on Shopify

David was very helpful getting my first offer up on my website, quickly, and with easy to follow directions. I am looking forward to using the app more because it was so easy and the customer support was so fast to respond. Thank you! Erica K

Silver Falls Sustainability Co.

Sep 15, 2025  on Shopify

Anne was great! Super fast service and helped me right away to exclude gift cards from hitting gift tiers.

Bloomie bijoux

Sep 15, 2025  on Shopify

Although It was hard to be understood with my requests, Anne and the team helped me a lot to get the best of what I wanted. I still need some adjustments but they are working on it and The app is working good ! Thank you Mina for your quick assistance !!

Alma Cosmética

Sep 13, 2025  on Shopify

EXCELENTE! No solo funciona de maravilla sino que ANNE del equipo de atención al cliente es FABULOSA y está siempre atenta. No importa el día ni la hora siempre me ayuda en TODO.

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