Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating

4.9

5

1,080
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28
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1
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What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

team5hour

Feb 19, 2025 on Shopify

excellent support. highly recommend this app for ease of set up and use

LUCYFOX Aus

Feb 19, 2025 on Shopify

Amazing customer support, really helpful and very happy my support lady was Mina and she is a star

Squishyverse

Feb 19, 2025 on Shopify

Amy is awesome!

Meyer Imports, LLC

Feb 19, 2025 on Shopify

Fast, responsive, fixed my issue, and taught me a bunch, all in one chat session. Thanks!

divertity

Feb 18, 2025 on Shopify

Applicazione semplice e potente. Facilissima da usare ed impostare. Si presta a molti utilizzi nel marketing on line. Assistenza sempre on line pronta ad aiutarti in modo chiaro ed esaustivo.

Merchela

Feb 18, 2025 on Shopify

The support was really good and accurate

By Billie

Feb 17, 2025 on Shopify

Very helpful staff! i needed help setting up a bundle on my store and Mina helped me alot and even went into my store to check i had done it correctly :)

La Luna

Feb 17, 2025 on Shopify

Great app and support !

The Stardust Studio

Feb 17, 2025 on Shopify

this is for mina

Honour Wellness

Feb 17, 2025 on Shopify

Great customer service. They went above and beyond to help me set everything up. Very user-friendly. I'm. happy!

Givani Cosmetics

Feb 14, 2025 on Shopify

Het is een geweldige app om aanbieidngen te maken. Super helpdesk. Het draaide met 15 minuten.

JoyJoy

Feb 14, 2025 on Shopify

Mina was fantastic!

GrlTime

Feb 13, 2025 on Shopify

their service is very reactive and enjoyable. Can't go wrong with this app

Comfortable Silence.

Feb 12, 2025 on Shopify

I've just installed this app today and I am immediately thrilled with the customer service. Anne was AMAZING, patient, understanding ... she went above and beyond. I am very excited to see how this app performs. 10/10 customer service. Thank you Anne xox

Function of Beauty

Feb 12, 2025 on Shopify

Thank you Mina for the quick and thorough help!

Francisbyfb

Feb 12, 2025 on Shopify

Really good live support, I had an issue and the technical team made the adjustment for me within 12 hours! would really recommend.

Maya Negri

Feb 11, 2025 on Shopify

Quick and so helpful!!! Thank yo!

ChannelZero

Feb 11, 2025 on Shopify

Anne is the best and got my offer added no problem.

Warrior Notes

Feb 11, 2025 on Shopify

Greta to learn new things and get screenshot examples to help guide me for future reference.

BrookieGirl Bath + Body Care

Feb 10, 2025 on Shopify

extremely easy to use