Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating

4.9

5

1,080
4

28
3

1
2

1
1

3

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

E-L-Beauty

Feb 27, 2025 on Shopify

שירות מעולה מינה הייתה אדיבה ומקצועית

Essentia Natura

Feb 26, 2025 on Shopify

I am using this app on all my webstores. Not only the app is fab but also the support is amazing. Thank you Anne :)

ohora jp

Feb 25, 2025 on Shopify

仕様も分かりやすく、サポートが充実していた。

Wuff's Best

Feb 25, 2025 on Shopify

We are very happy with this app. The app is intuitive to use and offers a great way to offer our customers free gifts. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved. We do recommend this app absolutly.

Applied Nutrition plc

Feb 25, 2025 on Shopify

Excellent support and flexible dev team, went above and beyond for us.

VIDADERM.com

Feb 25, 2025 on Shopify

I would say the great customer service experience. create a lot of difference

Earth Echo Foods

Feb 24, 2025 on Shopify

Super easy to build out promotions, shows up clean & clear in reporting, and the support is TOP NOTCH every time we engage with them.

CBD Healing Store Ltd

Feb 24, 2025 on Shopify

Just install the app and I can say has been a game changer. I had some trouble setting up everything but customer support is simply amazing. Thank you Mikie :)

NORLIVA

Feb 24, 2025 on Shopify

Anne was very helpful and quick to answer! Great support!

SIRPLUS

Feb 24, 2025 on Shopify

Support is very helpful! Thank you very much!

The Scottish Fine Soaps Company

Feb 24, 2025 on Shopify

Really Like the App. The customer service is too good, replies very quickly and very helpful

Pretti5 - HK

Feb 23, 2025 on Shopify

Evolved Nutritions

Feb 22, 2025 on Shopify

Thank you so much to you and your team. I would like to say that your response and speed to diagnosing and fixing this issue goes beyond 5 . I am more than impressed with the way you and your team jumped in and resolved all issues we found so quickly, as a start up business we are very grateful to you for that.

Eleven Intimates

Feb 22, 2025 on Shopify

great customer service very quick and helpful

Fenntessa Inc

Feb 21, 2025 on Shopify

Daniel was EXCELLENT. He solved my problem efficiently and without stress.

Lone Star Ropes

Feb 21, 2025 on Shopify

Great app! Their support is great as well. Highly recommend. It is a little more than some of the other options out there but it is the only one I have ever used that worked 100%. Highly recommend

BRISQUE GmbH

Feb 21, 2025 on Shopify

MINA was a great support setting everything up. Thanks!

Avonlea

Feb 21, 2025 on Shopify

I am very new to shopify and apps itself however BOGOS has made my life so much easier with their fantastic gadgets. Not only that but there assistance is unmatched they very kind and also solve every problem immediately

Melix Malaysia

Feb 20, 2025 on Shopify

Nice app with multi function, can settle everything in one. David is very helpful, from develop coding until designation.

Perla Montemayor

Feb 20, 2025 on Shopify

Anne was incredibly helpful! She provided clear, step-by-step instructions that made it easy for me to fix my issue. Her patience and expertise made all the difference, and I truly appreciate her support. Thanks again, Anne—you saved the day!