Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,630
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

amaran

Sep 30, 2025 on Shopify

EVEKO®

Sep 28, 2025 on Shopify

OMRA

Sep 27, 2025 on Shopify

the support much appreciated.

RETILIER

Sep 26, 2025 on Shopify

Really good customer service. Zee and the development team helped me adjust several aspects of my offering, even without having to purchase the paid plan. I recommend it to everyone.

Tree Of Life Growshop - Gozo

Sep 26, 2025 on Shopify

Woodronic

Sep 26, 2025 on Shopify

Anne很好，处理问题及时。

Emerson

Sep 26, 2025 on Shopify

Mina provided excellent support! Thanks

KAPR - Exclusive Hairstyle Products

Sep 26, 2025 on Shopify

We use BOGOS.io to manage all promotions on our Shopify store, including consumer campaigns and exclusive wholesale offers. The app allows us to create targeted Buy X Get Y deals, free gifts, and automatic discounts with full control over which customers see what. What makes the experience even better is the support. Special thanks to Anne, who provided outstanding customer service. She helped us set everything up and even optimized certain settings to better align with our logistics logic and backend structure. If you are looking for a reliable and flexible promotion app for a mixed B2C and B2B setup, this is definitely the one to go with.

Counter

Sep 25, 2025 on Shopify

Mina was very responsive, helpful and kind!

Monkey Grip Tie Downs Australia

Sep 25, 2025 on Shopify

The app itself is very intuitive and I haven't had any issues at all on the free version. The support on this app is second to none. Anne has been absolutely fanstastic and goes above and beyond what a traditional customer support rep would do. I'd highly suggest this app to anyone is after a one-stop sales program to help try and boost conversions.

Made of More

Sep 25, 2025 on Shopify

WAJD

Sep 25, 2025 on Shopify

awesome service, thank you for your support MINA

ROJA London

Sep 25, 2025 on Shopify

Hair Rehab London

Sep 24, 2025 on Shopify

I reached out with an issue and the response was super swift and extremely easy to work through with Anne's assistance and her attitude was professional yet friendly and approachable too. Great job!

Taipan Schmuck

Sep 24, 2025 on Shopify

Mina from support team was very helpful. She managed to guide me how to set up my offers properly. Thank you. The whole process didnt even take 5 minutes. Very responsive as well.

Monsgeek.eu

Sep 24, 2025 on Shopify

RPM Pickleball

Sep 24, 2025 on Shopify

If you need help just contact support, Mina really helped me with my issues!

Tea Chest Hawaii

Sep 24, 2025 on Shopify

We are new to the application, but the onboarding experience has been excellent. The support team provided quick, friendly responses and guided us efficiently through the setup process.

Ludwig von Kapff

Sep 24, 2025 on Shopify

Perfect quick support by Mina! really nice :)

Charava UK

Sep 24, 2025 on Shopify