Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,289
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Performance Fungi

Jun 25, 2025 on Shopify

So far Liam has been great. While the app did have a logic issue, I trust that Liam will get the bug fixed to enhance the user experience.

Kobho Labs

Jun 24, 2025 on Shopify

Zola Nutrition

Jun 24, 2025 on Shopify

The app works super smoothly. Perfect for creating offers, gifts and bundles. Anne helped me customise the experience in no time and the support team is super helpful and professional. Recommend 10/10.

Vapeglobalstore

Jun 23, 2025 on Shopify

David’s amazing support made everything effortless!

thePets

Jun 23, 2025 on Shopify

Very easy to setup and works perfectly, great support also.

Chantecaille Beauté

Jun 23, 2025 on Shopify

CS Mina is very responsive and helpful.

Drvetion E-Bike

Jun 21, 2025 on Shopify

Adultsmart

Jun 20, 2025 on Shopify

Dododots Australia

Jun 20, 2025 on Shopify

This app has helped us a lot in generating more sale revenue. The customer support especially Anne & Brian are very responsive, friendly and can solve our issues promptly. Would recommend this app to anyone building their e-com store.

nistore

Jun 19, 2025 on Shopify

Good

Premiumsupps

Jun 19, 2025 on Shopify

ZEE responded promptly and was very helpful.

Medpaid

Jun 19, 2025 on Shopify

Superior support and was willing to solve some complicated problems

17beautyhouse

Jun 18, 2025 on Shopify

Finally found an app that does exactly what I need! Big shoutout to Anne from customer support for helping me out so quickly, really appreciate it!

Haoma

Jun 18, 2025 on Shopify

Tive o apoio da ANNE para executar minha oferta e sem dúvidas foi o melhor suporte que já pude ter na vida!!!

The Elegant Office

Jun 18, 2025 on Shopify

Awesome Support! We get the things corrected instantly. Thanks Amy.

Goa Organics

Jun 18, 2025 on Shopify

Great!

W-Wellness

Jun 18, 2025 on Shopify

Great app and support is also amazing. Anne responded really quickly and helped sort our issue out very quickly. Highly recommend

IM Beauty

Jun 18, 2025 on Shopify

Una gran aplicación para gestionar los regalos, la verdad que simplifica mucho la gestión, es muy simple, pero a la vez cuenta con muchas opciones de personalización de los pedidos. El soporte es muy bueno, tuve un problema con un descuento, contacté con su equipo de atención al cliente. y MINA me lo solucionó en menos de 5 minutos. Muy recomendable

nonu.Berlin

Jun 17, 2025 on Shopify

Sehr gute App mit super Support!

Pendanty

Jun 17, 2025 on Shopify

Super Support!