Shopify FreeGifts App Review: Features, Pros & Cons

Name: BOGOS: Free Gift Bundle Upsell
Brand: Shopify
SKU: shopify-freegifts-app-by-shopify
Rating: 5 (3143 reviews)

Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Shopify

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,143)

Overall rating

5

2,107
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

BAZIPAPA

Dec 03, 2025 on Shopify

Mina was amazing! I had an issue with the BOGO widget not playing nicely with the accordion section in the Horizon theme on mobile. Mina replied super fast and fixed everything in no time. The app works perfectly now. Great support and great experience!

Gem Canvas LB

Dec 03, 2025 on Shopify

fastest support ever! Thanks Mina!

Journey Health & Lifestyle

Dec 03, 2025 on Shopify

Great customer support! Able to help resolve a technical issue quickly.

snoova.ro

Dec 03, 2025 on Shopify

I m satisfied with Evelyn s help!

SimplyGood

Dec 03, 2025 on Shopify

Evelyn is really helpful in helping me to solve my problems

LoveRaw

Dec 03, 2025 on Shopify

Great support from ANNE and AUSTIN.

Daniella Lehavi USA

Dec 03, 2025 on Shopify

Mina from the support team is professional, quick and responsible.

Bompard

Dec 03, 2025 on Shopify

Feel Pure

Dec 03, 2025 on Shopify

Very good, thanks to MINA for helping me

BnchrPlus

Dec 03, 2025 on Shopify

excellent support and fast. many thanks

The Love Co

Dec 03, 2025 on Shopify

DiamondBack Covers

Dec 02, 2025 on Shopify

Easy to use and great support from Naomi when we needed it. Thanks BOGOS and Naomi!

HistaFood

Dec 02, 2025 on Shopify

Oscar Blue

Dec 02, 2025 on Shopify

Mina was super helpful

GYMSKIN

Dec 02, 2025 on Shopify

Mina was super helpful when sorting the issues I had. Great customer service

Soneteasyway

Dec 02, 2025 on Shopify

If that's all, I would greatly appreciate it if you could leave feedback about my support MINA today

Tweezerman UK

Dec 02, 2025 on Shopify

ANNE and BRIAN were great and helped us customise the design of the promotion icons the way we wanted to. They are also 24/7 support, which is very helpful. The app itself can be improved, but happy with how we managed to set up the promotion. Thanks

Cafféluxe Coffee

Dec 02, 2025 on Shopify

This app is really good. Besides the fact that you get such powerful discount options, the support I received from Anne was professional, efficient and top class. She helped me get to the bottom of all my issues with unprecedented speed and clarity. 10/10 would recommend.

ComfyCozy

Dec 02, 2025 on Shopify

Mina provided excellent support well out of scope to provide instant efficient design updates that we are incredibly satisfied from, thank you

BombTech Golf

Dec 02, 2025 on Shopify

Super helpful and very fast responses! They were a pleasure to work with!