Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,289
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Stunor Denmark

Jul 01, 2025 on Shopify

I need a refund because this app was left uninstalled and we didn't use it earlier, and Mina helped me a lot, and she is good at handling customers. She is very gorgeous as well. Love your Mina

Art et Son (Art and Sound)

Jul 01, 2025 on Shopify

Mikra

Jun 30, 2025 on Shopify

Mina was very helpful, prompt with responses and solved my problems immediately. Five stars!!

FreshCap Mushrooms

Jun 30, 2025 on Shopify

I've been using this app in some of the stores I manage, today I installed it again in this store and received great support from Mina. Always easy to use and support super efficient and quick! :) thanks

Pursehuit.ro

Jun 30, 2025 on Shopify

Great App & Excellent Support. We've been using BOGOS Free Gift for a few weeks and it works exactly as expected. The setup is straightforward, and the app runs smoothly during promotions. What really stands out is their customer support — fast, friendly, and very helpful whenever we needed assistance. Highly recommend!

The Best - Mr T's Bakery

Jun 29, 2025 on Shopify

the team are the best, they help my questions so quick and easy, recommend.

NextWear

Jun 29, 2025 on Shopify

10/10 AMY and LOUIS from dev team support were absolute great help, i had an issue with a cart pop up and they had it fixed straight away, couldnt have asked for more from them

TaoTempel

Jun 28, 2025 on Shopify

Mina did an amazing job as customer support. I installed the app today and from the first impressions this app is really good! All the best

Dèlain by CJA

Jun 28, 2025 on Shopify

Arise Legion

Jun 28, 2025 on Shopify

Mina was very quick to support and understood what I wanted without much explanation. Loved it.

RediClinic

Jun 27, 2025 on Shopify

outstanding support

3ltrio

Jun 27, 2025 on Shopify

brilliant customer service. thank you so much for your help

Airdog USA

Jun 27, 2025 on Shopify

ringers-western-development

Jun 27, 2025 on Shopify

Fast & excellent customer support.

L’Erbolario

Jun 27, 2025 on Shopify

The app has many useful features and is intuitive to set up. Excellent customer service, which provides fast and knowledgeable support. Very good app.

Peony Melbourne

Jun 26, 2025 on Shopify

Having the BOGOS.io free gift app for my store and the prompt personalised service from the support staff is pretty rare these days. A special shout out to Zee for my icon personalisation

Ora

Jun 26, 2025 on Shopify

Il mio negozio

Jun 26, 2025 on Shopify

MO MANE

Jun 25, 2025 on Shopify

I love the app, and the support from Chloe was amazing — fast, helpful, and friendly! The communication and overall service have been excellent

NEVAM KUYUMCULUK

Jun 25, 2025 on Shopify

The app is very good and does everything it claims to do very well. Mina from the support team was very helpful and friendly.