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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,386)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

printmetees

May 23, 2025  on Shopify

Very helpful customer service. Juan Was great

Moonlight Nuts

May 22, 2025  on Shopify

Luggage & Leather

May 22, 2025  on Shopify

They implemented several useful enhancements to our form. Their support and development team is extremely responsive — highly recommended!

The Loaded Tea Shop

May 22, 2025  on Shopify

Excellent app. We’ve had a few customizations that we needed help with and the customer service is super fast to reply and was able to help solve our situation. Thank you Segmedina for your help!

Benedict Picnic Shop

May 22, 2025  on Shopify

The Attic

May 20, 2025  on Shopify

They respond fast and are amazing with helping out!

TU UNIFORME LANA

May 19, 2025  on Shopify

the application is very easy to use and has a lot of configuration options

Nisu Home

May 19, 2025  on Shopify

Great help from Segmedina!

Miix Mii Hair Co.

May 18, 2025  on Shopify

Deepa answered my question and resolved my issue quickly. This is the only Shopify app that I have tried that worked seamlessly.

QualityDins

May 17, 2025  on Shopify

Awesome app does exactly what I need. The communication is fast and easy. Thank you very much.

LaDuca Shoes Australia

May 16, 2025  on Shopify

Great help! The form looks brilliant.

徳蔵刃物 TOKUZO KNIVES

May 16, 2025  on Shopify

大変使いやすいフォームで、重宝しています。 使える入力フォームの種類の多さが魅力です。 とくに画像アップロードは購入後のお客様とのやり取りをする際、大変便利な機能です。 サポートも返信がとても早く、すぐに問題が解決します。

Nemofira

May 15, 2025  on Shopify

good

Pure Protein

May 14, 2025  on Shopify

I had the pleasure of working with Adna from Hulk Form Builder and she was extremely helpful and detailed in getting all of my requests and tasks done. I highly recommend using the Hulk Form Builder for Shopify! Chris -

Lookmatic

May 12, 2025  on Shopify

The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing. The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

Pawelier

May 10, 2025  on Shopify

fab

Temptindia

May 09, 2025  on Shopify

very good support

Elegance & Ink

May 09, 2025  on Shopify

A wonderful app, very helpful customer support. Love them, they do great.

LocoLego Store

May 08, 2025  on Shopify

I just started using this app, and it seems to work very well for my intended use. All my questions and concerns were answered very quickly, even though it was very late at night. So far, so good!

Firehook

May 07, 2025  on Shopify

Super helpful and responsive support team!

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