Reviews: Hulk Form Builder

Name: Hulk Contact Form Builder
Brand: Shopify
SKU: shopify-form-builder-by-hulkapps-app-by-shopify
Rating: 4.8 (1656 reviews)

Customer reviews: Hulk Contact Form Builder

Develop by Shopify

Reviews (1,656)

Overall rating

4.8

5

815
4

48
3

4
2

2
1

33

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Nerida Hansen

Nov 25, 2025 on Shopify

As You Wish Pottery

Nov 25, 2025 on Shopify

Support has been very helpful and responsive with any questions i've had!

Newport Lamp & Shade Company

Nov 25, 2025 on Shopify

CapableCargo

Nov 25, 2025 on Shopify

Support was great to work with, very friendly and helped me with all of my concerns, quickly! Thank you!

Box2

Nov 25, 2025 on Shopify

Perfect and great support too!

Studio Mels

Nov 25, 2025 on Shopify

Great, they helped me really fast.

Imaginacake

Nov 24, 2025 on Shopify

KATERINI

Nov 24, 2025 on Shopify

so far so good! customer support is top!

Kamili Activewear

Nov 24, 2025 on Shopify

So far I haven't had much time using the actual form. I had to contact support for help with integrating the form onto our page. I was delighted to see that I could speak to an actual person for quick resolution. They were very friendly and efficient at resolving the issue. Great customer service!!

Raingler

Nov 24, 2025 on Shopify

Elma Vision

Nov 24, 2025 on Shopify

J'utilise l'application en version gratuite ! Les fonctionnalités proposées sont déjà top. Le Chat est très réactif, bonne expérience avec Adna et Dino :)

Samual's

Nov 24, 2025 on Shopify

Great App i ever used

Jefri Spencer

Nov 23, 2025 on Shopify

User friendly and speedy customer care. Deepa had my issue fix in a matter of minutes! Im so glad i downloaded this app

AUSOUTLET.com.au

Nov 23, 2025 on Shopify

Saro was excellent in helping me and my issue, highly recommend.

CURLYFOOD

Nov 22, 2025 on Shopify

Quick, friendly and skilled!

Bark and Bone

Nov 21, 2025 on Shopify

Warping Point

Nov 20, 2025 on Shopify

Heritage Hatton Garden

Nov 20, 2025 on Shopify

Vanmanenvisser

Nov 20, 2025 on Shopify

The SOSA Conservation Co.

Nov 20, 2025 on Shopify

The app has been great for building out forms and integrating seamlessly with Shopify. The customer service is extremely helpful as well and provides step-by-step guidance where needed.