Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

567
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Chevalière Royale

Jun 16, 2025 on Shopify

The app is super easy to use, the team is great! Nothing to say, I recommend it without hesitation.

Safe-T-Rex Workwear Pty Ltd

Jun 16, 2025 on Shopify

GaActive

Jun 15, 2025 on Shopify

Great app , I love it, Its one of the best app I have ever used

Opal & Joy

Jun 12, 2025 on Shopify

Expert help when I needed it. Easy to use, simple to design.

Rasikh Gems

Jun 12, 2025 on Shopify

Best App to use! You can use free version as well without having watermark!

The Runway

Jun 12, 2025 on Shopify

Customer Service was very helpful.

Earth Berry Apothecary

Jun 11, 2025 on Shopify

The forms look great and the customer support is spot on.

JULES & JENN

Jun 10, 2025 on Shopify

CorTenStyle

Jun 10, 2025 on Shopify

Het instellen van de forms gaat redelijk vlot. En de klantenservice reageert snel!

Dani Designs Co

Jun 09, 2025 on Shopify

Very helpful with quick answers. Thank you!

MidnighTreats

Jun 07, 2025 on Shopify

Great app, free option, easy to use!

Effortless Swim

Jun 03, 2025 on Shopify

Very helpful!! Fast!! And Got it Done!

Thirty Dollar Gun Belt

Jun 03, 2025 on Shopify

Excellent App! I am using this app in my third website!

ELECSPRO

Jun 03, 2025 on Shopify

very supportive staff!

thetickletoe

May 30, 2025 on Shopify

BERLEVA

May 29, 2025 on Shopify

Great customer service and very helpful!

Impact Martial Athletics

May 29, 2025 on Shopify

they were great and helped me in a few minutes

The Claire Co.

May 28, 2025 on Shopify

awesome experince, fast service. 5/5 I reccommend it.

boxaltitude

May 27, 2025 on Shopify

I had a wonderful experience with Deepa who was very helpful and patient on the live chat

Clemedy

May 23, 2025 on Shopify

We’ve been using the Hulk Form Builder for our brand Clemedy, and it works perfectly for our needs. The support team was super quick and helpful when we had issues with form visibility. The app is simple, flexible, and reliable — exactly what we need for collecting customer return requests. Highly recommended for anyone who needs an easy form solution on Shopify!